Administrative Support I

Intact Financial Corporation; London; On-site; CAD 44,000 - 53,000; Full time

Job summary

Intact Financial Corporation in London, ON is seeking an Administrative Support I. This fully on-site role requires attending the London office five days a week and handling switchboard duties, front desk tasks, and routine data entry.

The ideal candidate will have 1–3 years of office experience, excellent written and verbal communication, and strong MS Office skills, with a focus on customer service and efficient workflow management.

Qualifications

• Administrative Technician or equivalent combination of education and experience.
• 1-3 years minimum of experience in an office environment.
• Legendary customer service and relationship building.
• Exemplary written and verbal communication.
• Highly organized and able to manage workflow efficiently without continuous supervision.
• Team player with a positive attitude.
• Demonstrated ability and willingness to learn.
• Proficiency in MS Office (Word, Excel and PowerPoint).
• No Canadian work experience required, however must be eligible to work in Canada.

Responsibilities

• Switchboard operation and management of front reception desk.
• Perform recurring administrative tasks such as shipping, data entry, scanning and filing.
• Manage correspondence and ensure information quality and accuracy.
• Transcribe data from documents or databases using standardized practices.
• Respond to a variety of requests and support projects as needed.

Skills

Customer service

Written communication

Verbal communication

MS Office

Organized

Team player

Willing to learn

Work eligibility in Canada

Education

Administrative Technician or equivalent

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range

43,600 - 53,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for an Administrative Support I to join our growing team!

This is a fully on-site position at our office, located at 140 Fullarton, London, and requires attendance five days per week.

What you will accomplish with us.

• Main core function will be to be switch board operation and manage front reception desk.
• Perform various recurring administrative tasks such as shipping of documents, equipment or correspondence, entering data, scanning or filing, requisitioning equipment or supplies, setting up workstations, etc.
• Manage correspondence and ensure the quality and accuracy of information.
• Transcribe data from documents or databases using standardized practices.
• Respond to a variety of requests.
• Support projects or new initiatives as requested.

What you will bring.

• Administrative Technician or equivalent combination of education and experience.
• 1 - 3 years minimum of experience in an office environment.
• Legendary customer service and relationship building.
• Exemplary written and verbal communication.
• Highly organized and able to manage workflow efficiently without continuous supervision.
• Team player with a positive attitude.
• Demonstrated ability and willingness to learn.
• Proficiency in MS Office (Word, Excel and PowerPoint).
• No Canadian work experience required, however must be eligible to work in Canada.

#LI-Onsite

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.