Affirming Policy Coordinator

University of Manitoba; Winnipeg; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Group benefits and pension plan

Competitive vacation time

Employee and Family Assistance Program

Professional development opportunities

Job summary

The University of Manitoba is seeking a Coordinator to review citizenship and membership documentation, interpret policy requirements, and assist with complex cases in a high-volume, confidential environment. The role supports the AIC Office and collaborates with faculties and Indigenous communities to promote engagement and reconciliation.

Responsibilities include coordinating advisory council activities, maintaining records, preparing reports, and supporting payroll and financial processes.

Qualifications

• Undergraduate bachelor’s degree or equivalent is required.
• One year of directly-related administrative experience required.
• Experience working with Indigenous communities and organizations required.
• Advanced proficiency with Microsoft 365 required.
• Knowledge of the University finance system and Supplier Payment Services preferred.
• Experience with University accounting software (Epic, Concur, Banner) preferred.
• Completion of a FIPPA and PHIA training program preferred.
• Strong Indigenous cultural awareness and knowledge.
• Ability to work independently and as a team member with excellent interpersonal skills.
• Ability to anticipate and resolve problems; strong critical thinking skills.

Responsibilities

• Reviewing and validating citizenship and membership documentation.
• Interpreting policy requirements and guiding applicants.
• Assisting with complex cases and maintaining privacy of records.
• Providing administrative and operational support to the AIC office.
• Coordinating advisory council activities and maintaining records/databases.
• Preparing reports and communications; supporting financial and payroll processes.
• Collaborating with faculties, Indigenous communities, and partners to develop resources and deliver trainings.

Skills

Interpersonal skills

Oral and written communication

Attention to detail

Multi-tasking

Problem solving

Team collaboration

Education

Bachelor’s degree or equivalent

Tools

Microsoft 365

Epic

Concur

Banner

Job description

The University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community – UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment is uniquely strengthened and enriched by Indigenous perspectives. With two main campuses in Winnipeg, satellite campuses throughout Manitoba, and world-wide research, UM’s impact is global.

Discover outstanding employee benefits, experience world-class facilities and join a dynamic community that values reconciliation, sustainability, diversity, and inclusion. We are one of Manitoba’s Top Employers and one of Canada’s Best Diversity Employers. At the University of Manitoba, what inspires you can change everything.

The opportunity:

The Affir...?

Working in a high-volume and confidential environment, the Coordinator is responsible for reviewing and validating citizenship and membership documentation, interpreting policy requirements, providing guidance to applicants, and assisting with complex cases. The Coordinator helps ensure consistent and effective application of the policy while supporting the university's commitment to Indigenous engagement, accountability, and reconciliation.

The role also provides comprehensive administrative and operational support to the AIC office, including coordinating advisory council activities, maintaining records and databases, preparing reports and communications, and supporting financial and payroll processes. In addition, the Coordinator collaborates with faculties, administrative units, Indigenous communities, and other partners to develop resources, deliver presentations and workshops, coordinate outreach activities, and support events that promote awareness and understanding of the AIC Policy across the university community.

The qualifications and experience we’re looking for:

• Undergraduate bachelor’s degree or equivalent is required.
• One year of directly-related administrative experience required.
• Experience working with Indigenous communities and organizations required.
• Advanced proficiency with Microsoft 365 required.
• An acceptable equivalent combination of education and experience may be considered.
• Knowledge of the University finance system and Supplier Payment Services preferred.
• Experience working with University accounting software (Epic, Concur, Banner) preferred.
• Completion of a FIPPA and PHIA training program preferred.
• Must have strong Indigenous cultural awareness and knowledge.
• Must be able to work well both independently and collegially as a team member, with excellent interpersonal skills and the ability to think ‘outside the box’ and be open to challenges and changes is required.
• Ability to anticipate and resolve problems is required.
• Strong critical thinking skills are required.
• Demonstrated ability to maintain privacy and confidentiality with respect to communications and records to the extent protected under the law and statements of ethical practice is required.
• Must perform all duties in a professional and diplomatic manner.
• Ability to establish and maintain appropriate files, forms, records, databases, archival data files, and distribution lists is required.
• Attention to detail and following instructions is required.
• Must be proficient in multi-tasking to meet multiple deadlines.
• Proven ability to synthesize discussions and capture key decisions and actions through clear, accurate minute-taking is required.
• Ability to synthesize information, take meeting minutes and prioritize work is required.
• Excellent oral and written communication skills are required.
• High degree of competency in word processing, spreadsheets, presentations, and online meeting software is required.
• Experience developing and delivering resources, presentations, and workshops is required.
• Satisfactory work record, including satisfactory attendance and punctuality, is required.

Why the University of Manitoba?

Along with being one of Manitoba’s top employers, we are proud to provide a collaborative and enriching work environment. In addition to a strong compensation package with a competitive salary, the University provides an exceptional workplace that includes:

• Comprehensive group benefits and pension plan.
• Competitive vacation time.
• Employee and Family Assistance Program.
• A full spectrum of professional development opportunities.

The University of Manitoba is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring, promotion and tenure (where applicable) for systemically marginalized groups who have been excluded from full participation at the University and the larger community including Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2SLGBTQIA+ (Two Spirit, lesbian, gay, bisexual, trans, questioning, intersex, asexual and other diverse sexual identities).

If you require accommodation supports during the recruitment process, please contact [e-mail] or 204-474-7195. Please note this contact information is for accommodation reasons only.

Application materials, including letters of reference, will be handled in accordance with the protection of privacy provisions of The Freedom of Information and Protection of Privacy Act (Manitoba). Please note that curriculum vitae will be provided to participating members of the search process.