Advisor, Talent Acquisition Delivery Performance- EN

CN; Montreal; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Advisor for Talent Acquisition Delivery Performance. This role focuses on enhancing recruitment operations through data-driven insights and continuous improvement. You will monitor key hiring metrics, analyze trends, and collaborate with cross-functional teams to optimize processes. Join a company that values safety, sustainability, and customer service while providing you with opportunities for professional growth and development. If you thrive in a dynamic environment and are passionate about making a difference, this position is for you.

Qualifications

• 3-5 years of experience in talent acquisition and recruitment analytics.
• Proven experience using data to improve recruitment processes.

Responsibilities

• Monitor key recruitment performance indicators to assess efficiency.
• Collaborate with teams to identify inefficiencies and propose improvements.

Skills

Data Insights

Customer Centricity

Critical Thinking

Change Management

Negotiation Skills

Agile Mindset

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Bachelor's degree in Analytics

Tools

Recruitment Systems

Job description

Advisor, Talent Acquisition Delivery Performance- EN

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At CN, every day brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely — helping keep the economy on track. We provide paid training and opportunities that build long-term careers, and we recognize hard workers who strive to make a difference. You will thrive in our close-knit, safety-focused culture working together as ONE TEAM. The work we do matters—join us!

Job Summary

The Advisor, Talent Acquisition Delivery Performance, ensures the efficiency, accuracy, and effectiveness of recruitment operations through data-driven insights and process optimization. They monitor key hiring metrics, analyze trends, collect stakeholder feedback, and drive continuous improvements. They oversee quality assurance for job postings, requisitions, and offer letters to maintain consistency, compliance, and a seamless candidate experience.

Major Responsibilities

Recruitment Performance Monitoring & Analytics

• Lead the performance monitoring of recruitment delivery activities.
• Monitor and analyze key recruitment performance indicators (e.g., time-to-hire, cost-per-hire, source of hire, quality of hire, candidate satisfaction) to assess efficiency and effectiveness.
• Provide regular data-driven insights and reporting to leadership on recruitment performance trends, identifying successes and areas for improvement.
• Leverage data analytics to optimize recruitment processes, drive efficiencies, and enhance overall team performance.

Experience & Continuous Improvement

• Collect and assess feedback from candidates and hiring managers. Propose recommendations to improve the hiring experience and address process gaps.
• Collaborate with cross-functional teams to identify inefficiencies, gather stakeholder feedback, and implement continuous improvement initiatives.
• Work with Talent Acquisition Process Owner to adjust processes based on insights and KPIs.
• Ensure quality control (QA) across requisitions, job postings, and offer letters, maintaining accuracy, consistency, and compliance with legal and organizational standards.
• Collaborate with Talent Acquisition and HR teams to refine workflows, enhance operational effectiveness, and ensure a seamless hiring process.

Requirements

Education / Certification / Experience

• Bachelor’s degree in Human Resources, Business Administration, Analytics, or a related field.
• 3–5 years of experience in talent acquisition, recruitment analytics, or HR performance reporting.
• Proven experience using data and performance metrics to evaluate and improve recruitment processes.
• Proficiency with recruitment systems.
• Effective communication in English and French (written & oral).

Skills / Functional Knowledge

• Strong in Data Insights to guide decision-making.
• Customer Centricity focus in interactions and processes.
• Critical Thinking to assess situations and identify solutions.
• Solution-Oriented approach to challenges.
• Change Management strategies for successful transitions.
• Promotion of Continuous Improvement culture.
• Agile Mindset to adapt in dynamic environments.
• Effective Negotiation skills.
• Knowledge of the Network to build partnerships.
• Digital Mindset & HR Technology proficiency.
• Process-driven approach for consistency and efficiency.

About CN

CN is a transportation leader and trade-enabler, transporting over 300 million tons of goods annually across North America. Connecting Canada’s coasts and the U.S., CN has contributed to community prosperity and sustainable trade since 1919. Committed to social responsibility and environmental stewardship, CN works as ONE TEAM focused on safety, sustainability, and customer service.