Advisor, System and infrastructure operations, maintenance and development

Desjardins Group; Montreal; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking organization as an Advisor in System and Infrastructure Operations, where you will play a crucial role in enhancing IT efficiency. This hybrid position offers the opportunity to design, configure, and maintain computer networks while collaborating with diverse stakeholders. You will leverage your analytical skills to solve complex problems and provide actionable recommendations that align with organizational goals. With competitive salary, flexible vacation, and a commitment to diversity and inclusion, this role is perfect for those looking to make a meaningful impact in a supportive environment.

Benefits

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Telework equipment reimbursement

Qualifications

• Minimum of four years of relevant experience in IT operations.
• Ability to diagnose and resolve complex IT issues.

Responsibilities

• Support IT efficiency by maintaining and upgrading computer networks.
• Coordinate delivery of IT solutions and analyze data for recommendations.

Skills

Analytical Skills

Interpersonal Skills

Problem Solving

Network Administration

Education

Bachelor's degree in a related field

Job description

Advisor, System and infrastructure operations, maintenance and development page is loaded

Advisor, System and infrastructure operations, maintenance and development

Apply remote type The work arrangement for the position is hybrid work locations Montréal time type Full time posted on Posted 5 Days Ago job requisition id R2506723

As an Advisor, System and infrastructure operations, maintenance and development, you support IT efficiency by designing, configuring, administering, maintaining and upgrading computer networks, management systems and database servers in accordance with the organization’s needs. You advise and assist clients and partners as part of intervention and development initiatives related to incident prevention, corrective action, IT infrastructure updates, rollout and post-rollout. You recommend solutions to improve or optimize standards, policies and programs. Your projects and initiatives require extensive knowledge of your line of work. You prepare recommendations, solutions and action plans based on the organization’s objectives and priorities. You help solve complex problems using your analytical skills and extensive knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. You serve as subject matter expert for your unit, clients and partners. More specifically, you will be required to:

• Diagnose development teams’ issues, challenges and needs on medium- to high-complexity correction requests, IT services and the rollout and post-rollout phases to determine target outcomes. Develop and implement objectives, processes, methods, development tools, solutions and action plans

• Coordinate the delivery of IT solutions

• Analyze data, conduct studies, make recommendations and write reports.

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field

• A minimum of four years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Knowledge of French is required

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Information technology (FG)

Unposting Date

2025-05-14

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About us

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance.

Pursuing a career at Desjardins means being part of an organization that puts people first.