Knowledge Management Advisor

Relevance; Aurora; Hybrid; CAD 71,000 - 105,000; Full time

Benefits offered by this job

Annual bonus

4 weeks vacation

Pension plan

Group insurance

Wellness reimbursement

Job summary

Desjardins in Canada seeks a Training and Skills Development Advisor to diagnose needs, design and update training activities, and mentor staff. You will coordinate with stakeholders, analyze data, and develop actionable plans aligned to organizational priorities.

The role supports hybrid work arrangements, offers a competitive salary with annual bonus, a defined benefit pension plan, group insurance, and wellness-related reimbursements.

Qualifications

• Bachelor's degree in a related field.
• Minimum of four years of relevant experience.
• Knowledge of French is required for positions in Quebec; English interaction may be required.

Responsibilities

• Diagnose issues, challenges and needs to determine target outcomes.
• Identify and analyze training needs based on business priorities and select the right training strategy.
• Develop and help implement objectives, solutions and action plans.
• Analyze data, conduct studies, make recommendations and write reports.

Skills

Interpersonal Savvy

Action oriented

Complexity

Customer Focus

Innovation

Nimble learning

Strategic mindset

Differences

Education

Bachelor's degree in a related field

Job description

As a training and skills development advisor, you assist with needs analysis as well as training development, logistics and delivery. You coach and mentor employees. You advise and assist clients and partners as part of intervention and development initiatives. You design and update training activities and implement skills development processes. Your projects and initiatives require extensive knowledge of your line of work.You prepare recommendations, solutions and action plans based on the organization’s objectives and priorities. You help solve complex problems using your analytical skills and extensive knowledge of the line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Diagnose issues, challenges and needs to determine target outcomes
• Identify and analyze training needs based on business priorities and select the right training strategy
• Develop and help implement objectives, solutions and action plans
• Analyze data, conduct studies, make recommendations and write reports.

What we offer*

• Competitive salary and annual bonus
• Salary range : $71 437 to $104 775 per year
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid, #ON09

What you bring to the table

• Bachelor's degree in a related field
• A minimum of four years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required for positions in Quebec
• Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Complexity, Customer Focus, Differences, Innovation, Interpersonal Savvy, Nimble learning, Strategic mindset

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Human resources (FG)

Unposting Date

2026-11-13

This position is actually vacant.

Desjardins uses tools that incorporate artificial intelligence functionalities to screen or assess applicants as part of the recruitment process for this position.