Advisor, Product administration

Desjardins; Lévis; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

4 weeks flexible vacation

Defined benefit pension

Group insurance

Telework equipment

Job summary

Desjardins in Lévis, QC, is seeking a temporary Product Administration Advisor for a 12-month assignment. You will provide administrative support to Desjardins components and help administer specialized products and member accounts.

The role emphasizes analysis, policy interpretation, stakeholder collaboration, and problem solving using your knowledge of the line of business. Fluency in French and English is required due to interactions with partners and clients.

Qualifications

• Bachelor's degree in related field required.
• Minimum of two years of relevant experience.
• Strong communication skills in both French and English, oral and written.

Responsibilities

• Diagnose issues, challenges and needs to determine target outcomes.
• Help develop and implement objectives, solutions, policies, programs and action plans.
• Analyze data, conduct studies, make recommendations and write reports.
• Recommend solutions to address system use and product administration issues and coordinate implementation.
• Interpret and enforce unit policies and processes to comply with regulations.

Skills

French language

English language

Interpersonal skills

Analytical thinking

Education

Bachelor's degree in related field

Job description

Temporary position for 12 months.

As a product administration advisor, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You advise and assist clients and partners and develop tools, methods and processes. Your projects and initiatives require extensive knowledge of your line of work. You propose recommendations, solutions and action plans based on the organization’s objectives and priorities. You share ideas and help solve problems using your analytical skills and extensive knowledge of the line of business. You interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Diagnose issues, challenges and needs to determine target outcomes
• Help develop and implement objectives, solutions, policies, programs and action plans
• Analyze data, conduct studies, make recommendations and write reports
• Recommend solutions to address system use and product administration issues. Take action as needed and coordinate solution implementation
• Interpret and enforce your unit’s policies, practices and processes to comply with industry regulations and requirements.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor’s degree in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients.

Action oriented, Business insight, Customer Focus, Differences, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)