Adventure Specialist Agent

Mountain Club; Whistler; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive wage

Pass contribution

Discounts for friends and family

Pro deals

Opportunity to guide with correctfirst

FREE access to all our tours and staff

Job summary

Mountain Club in Whistler is hiring for a role supporting bookings and guest inquiries. You will handle phone and email communications, assist with office administration, and share knowledge of outdoor activities to match clients with suitable tours and courses.

The position emphasizes strong customer service, sales skills, and teamwork. If you enjoy the outdoors, this team offers staff benefits and access to tours and events.

Qualifications

• Excellent client service and sales skills.
• A positive attitude and ability to work well both alone and in a team.
• Strong communication skills.
• Excellent verbal and written English language skills.
• Good computer knowledge and ability to navigate Google Drive.

Responsibilities

• Help clients with bookings and enquiries by phone and email.
• Assist the office team with administration tasks as required.
• Have good knowledge of outdoor activities and aid clients in booking the right product for their needs.

Skills

Client service

Sales skills

Teamwork

Positive attitude

Communication

English

Google Drive

Tools

Google Drive

Job description

Hours:

Full-time and part-time available

Compensation & benefits:

• Competitive wage
• Pass contribution
• Discounts for friends and family
• Pro deals
• Opportunity to guide with correct first aid cert
• FREE access to all our tours and courses, staff events and much more!

Main roles and responsibilities:

• Help clients with any bookings and enquiries by phone and email.
• Assist the office team with any administration tasks as required.
• Have good knowledge of outdoor activities and aid clients in booking the right product for their needs.

Qualifications/assets:

• Demonstrate excellent client service and sales skills
• A positive attitude and ability to work well both alone and in a team
• Strong communication skills
• Excellent verbal and written English language skills
• Good computer knowledge and ability to navigate Google Drive

Location(s):

• Whistler