Admissions Support Specialist, Registrar Services

University of Calgary; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

The University of Calgary Admissions Team is seeking a Full-time Regular Applications Assistant to provide front-line advising and support for applicants and students. The role involves processing applications in APAS, managing transcripts in PeopleSoft, and coordinating communications, with occasional events and lifting of medium boxes.

The position requires an undergraduate degree or equivalent, at least 1 year in an office setting, and strong organization, confidentiality, and communication

Qualifications

• Undergraduate degree preferred or equivalent experience.
• Minimum 1 year in an office environment.
• Experience with sensitive documents.
• 6 months data entry accuracy.
• Familiarity with university admission processes.
• Fluency in English.
• Proficient with Microsoft Office, email and internet applications.
• Knowledge of PeopleSoft Student Administration and Communication Generation modules.
• Familiarity with Synergize document management system.
• Ability to handle confidential information with discretion.
• Ability to work in a fast-paced, high-pressure, team-based environment.
• Willingness to adapt to change.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team; proactive.
• Organized with a high degree of accuracy.
• Enjoy working with students; demonstrated success.
• Able to perform moderate physical activity.

Responsibilities

• Provide accurate information to students and stakeholders with tact and discretion.
• Frontline communication via email, phones, and in-person support.
• Assist students with online applications through APAS, including ASN.
• Attend activities and events to support undergraduate recruitment.
• Match and update receipt/status of transcripts on PeopleSoft.
• Enter course/grade data from transcripts into PeopleSoft.
• Enter test result information and update applications accordingly.
• Maintain exchange, visiting student, and dual credit applications.
• Scan and index documents into student files.
• Monitor and direct correspondence to appropriate staff.
• Maintain relationships with Admissions and Enrolment Services.
• Place holds on accounts for late/missing transcripts.

Education

Undergraduate degree preferred

Tools

Microsoft Office

PeopleSoft

Synergize

APAS

Job description

The University of Calgary Admissions Team is seeking a Full-time Regular Applications Assistant to provide front-line advising and support for applicants and students. The role involves processing applications in APAS, managing transcripts in PeopleSoft, and coordinating communications, with occasional events and lifting of medium boxes.

The position requires an undergraduate degree or equivalent, at least 1 year in an office setting, and strong organization, confidentiality, and communication