Administrator / Treatment Coordinator - Moosomin Dental Clinic

Dentalcorp Health Services LTD.; Moosomin; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee and Family Assistance Program

Competitive pay with annual reviews

Job summary

Moosomin Dental Clinic, part of the Dentalcorp Health Services network, is seeking a dental office administrator to welcome patients, manage appointments, and maintain patient records in Canada. The role focuses on efficient scheduling, recall system management, and professional patient communication.

The ideal candidate has at least 1 year of dental admin experience and familiarity with dental software. This is a full-time on-site position offering competitive pay and opportunities for career

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner.

Skills

Dental Administration

Dental software

Tools

Dental software programs

Job description

Get to Know Us:

Moosomin Dental Clinic is a full-service dental practice dedicated to providing comprehensive oral care, including general dentistry, orthodontics, periodontics, and dental hygiene services. Our team of skilled general dentists and clinicians are highly experienced and committed to delivering the highest quality dental care. We prioritize ongoing education, regularly attending courses and dental conventions, and staying active in professional dental associations to remain at the forefront of our field. At Moosomin Dental Clinic, we take pride in our patient-centered approach, state-of-the-art technology, and commitment to excellence. With a 4.8-star rating on Google, our reputation reflects our dedication to outstanding service, continuous learning, and innovative dental solutions.

Schedule: Monday - Friday Full time

What Sets Us Apart:

Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands‑on experience, real recognition and proven pathways that grow your expertise on your terms

Brilliant Rewards:

Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program

Build Your Career with Us:

Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth

Culture & Flexibility:

Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

Your Role:

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up‑to‑date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Minimum 1 year of Dental Administration experience is required
• Experience with dental software programs is required
• Clinical background is considered an asset

Application Information:

Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case‑by‑case basis. Our purpose is to provide the best care for our patients. We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting‑edge technology to transform healthcare in Canada.