Administrator & Operations Manager

University-of-New-Brunswick; Fredericton; On-site; CAD 56,000 - 77,000; Full time

Benefits offered by this job

Pension

Three weeks of vacation

EFAP

Dental

Life insurance

Health insurance

Job summary

The University of New Brunswick's Canadian Institute for Cybersecurity invites an Administrator & Operations Manager to provide senior administrative and operational leadership. You will oversee core functions, support more than 90 personnel, and ensure continuity, compliance, and effective service delivery across CIC and CADC.

You will supervise administrative staff, coordinate HR processes, manage the Director's schedule, and lead institute-wide meetings and major events with internal and

Qualifications

• Bachelor's degree required; preferred fields include Business Administration, Public Administration, Management, Communications.
• Minimum 5 years of progressive administrative and operational experience in a research/academic environment.

Responsibilities

• Lead and manage Institute operations; provide administrative and operational leadership for research, training, and innovation.
• Coordinate day-to-day operations, set priorities, monitor workflows, and align with Institute objectives.
• Oversee HR processes including staffing, onboarding/offboarding, confidential records, and security requirements.
• Manage Director's schedule and provide senior admin support for governance activities; act as Secretary to the Advisory Board.

Skills

Leadership

HR coordination

Education

Bachelor's degree

Job description

Closing Date: September 2nd, 2026 at 4:00 PM

CANADIAN INSTITUTE FOR CYBERSECURITY

The Canadian Institute for Cybersecurity is a multidisciplinary research, training, and innovation unit that collaborates closely with researchers in social sciences, business, computer science, engineering, law, and science, as well as with external research centres. Established in 2016, CIC provides a unique environment where researchers and practitioners advance applied, multidisciplinary cybersecurity research and training.

WHAT WE OFFER

Full-time | 3-Year Term | Fredericton | On-Campus

Standard Work Hours: Mon - Fri | 8:15 am - 4:30 pm | 36.25 hours per week

Salary Range: $56,273 - $76,694 per annum

YOUR FOCUS

Reporting to the Director, the Administrator & Operations Manager provides senior‑level administrative and operational leadership and is accountable for the planning, management, coordination, and oversight of Institute operations. This includes managing core administrative, financial, and operational functions that support more than 90 personnel, complex multi‑sector partnerships, and multi‑million‑dollar research and development activities. The Manager functions as the central point of operational authority, overseeing day‑to‑day operations, supervising administrative staff, and ensuring continuity, compliance, and effective service delivery.

• Lead and manage Institute operations; provide administrative and operational leadership in support of research, training, and innovation activities.
• Plan, coordinate, and oversee day-to-day operations; establish priorities; monitor workflows and service delivery; ensure alignment with Institute objectives.
• Resolve complex operational issues and inquiries; ensure timely follow-up on commitments; maintain operational continuity, efficiency, and effectiveness across CIC and CADC.
• Supervise administrative support staff; assign and prioritize work; provide training and guidance; monitor performance; ensure adequate operational coverage.
• Oversee and review administrative and financial transactions; ensure accuracy, compliance with institutional policies, and appropriate approvals; elevate issues as required.
• Manage human resources administration and coordination, including staffing and recruitment support; onboarding and offboarding; maintenance of confidential records; and coordination of access and security requirements.
• Serve as the primary liaison with People & Culture, the Faculty of Computer Science, and other units; coordinate submission, tracking, and follow‑up of employment documentation; provide guidance on HR processes and requirements.
• Coordinate orientation and security screening for Institute members.
• Serve as the primary administrative and operational liaison with internal and external stakeholders, including faculty, researchers, students, senior administration, central service units, NRC teams, and industry and government partners.
• Manage the Director's schedule and provide senior administrative support for governance activities; serve as Secretary to the Advisory Board; coordinate meetings, documentation, and follow‑up on decisions and action items.
• Lead the planning and delivery of Institute‑wide meetings, seminars, and major events, including the annual Industry Summit; oversee logistics, scheduling, facilities, stakeholder engagement, and reporting.
• Coordinate special initiatives involving visiting faculty, speakers, dignitaries, students, and external partners; ensure professional and seamless execution.
• Lead and manage communications operations and digital presence, including websites and social media platforms.
• Develop, implement, and evaluate communication and content plans; ensure compliance with university standards; monitor analytics; assess effectiveness; report outcomes.
• Manage Institute records; ensure confidentiality, accuracy, and compliance with institutional policies and regulatory requirements.
• Prepare and coordinate operational data, metrics, and reports, including contributions to the annual report; support planning, accountability, and institutional reporting.

WHAT YOU BRING

• Bachelor's degree, preferably in Business Administration, Public Administration, Management, Communications, or a related field
• 5 years of progressively responsible administrative and operational experience in a research, academic, or comparable environment.

Additional Strengths

• A Demonstrated supervisory and leadership skills, including the ability to manage workloads, provide guidance and training, oversee delegated responsibilities, and ensure continuity of operations in a complex academic research environment.
• Strong human resources knowledge, including experience with recruitment processes, onboarding and offboarding, contract administration, confidentiality, and interpretation and application of institutional policies and procedures.
• Advanced organizational, planning, and problem‑solving skills, with the ability to manage competing priorities, exercise sound judgment, and work independently in a high‑volume, fast‑paced environment.
• Proven communication and stakeholder‑management skills, including the ability to interact effectively with senior leadership, faculty, staff, students, industry and government partners, and the public.
• Experience in strategic communications and digital governance, including management of institutional websites and social media platforms, content planning, analytics review, and alignment with organizational priorities and university standards.
• High level of professional discretion and confidentiality, with demonstrated ability to manage sensitive information related to personnel, research, finance, and partnerships.

Additional Information

WHY CHOOSE UNB?

UNB offers a large variety of benefits for employees, including a full pension, a minimum of three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance.

ADMINISTRATIVE, PROFESSIONAL AND TECHNICAL GROUP (APT)

This position is part of the non-union Administrative, Professional and Technical (APT) group.

COMMITMENT TO EQUITY, DIVERSITY & INCLUSION

The University of New Brunswick is committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.

We thank all who apply; however, only those selected for an interview will be contacted.