Manager, Security Operations

Jobbe; Fredericton; On-site; CAD 59,000 - 80,000; Full time

Job summary

University of New Brunswick is seeking a Manager, Security Operations to oversee Fredericton campus security, crime prevention, and traffic operations. You will coordinate staff, develop security plans for events, and ensure interoperability across campuses.

You will manage the camera network, oversee incident response, mentor security personnel, and liaise with police and vendors. A post-secondary qualification and 5+ years in emergency planning are required.

Qualifications

• Post secondary training in a related field is required.
• 5+ years of experience in emergency planning/management.
• 3+ years of progressive supervisory or management experience.
• Combination of education and training may be considered.

Responsibilities

• Oversee day-to-day security operations on the Fredericton campus.
• Coordinate staff scheduling, approve leave and overtime, and supervise staff.
• Develop and implement security plans for ceremonies and events.
• Oversee security across campuses, including NRC and St. Thomas University.
• Manage campus camera network and access control.
• Lead security operations during emergencies.

Skills

Emergency planning

Emergency management

Supervisory experience

Clear communication

Education

Post secondary training

Job description

CAPITAL PLANNING & OPERATIONS

Capital Planning & Operations is a team of approximately 130 employees that take tremendous pride in the campus and deliver exceptional service that supports the University of New Brunswick's mission, vision, and values. You will be a part of a motivated team of professionals who are always striving to make our campus a safe, sustainable, accessible, and welcoming environment for students, faculty, staff, and community.

Discover

The Opportunity

Closing Date: August 6, 2026 at 4:00 PM

What We Offer

Full-time | Continuing | Fredericton | On-Campus

Standard Work Hours: Mon - Fri | 7:30 am - 4:00 pm | 40 hours per week

Salary Range: $42.92 - $58.49 per hour

YOUR FOCUS

Reporting to the Director of Security, the Manager, Security Operations is responsible for overseeing security operations on the Fredericton campus, Crime Prevention initiatives and Traffic Operations for UNB. The Manager also oversees the UNB camera network, liaises with the vendor and ensures interoperability between campuses.

• Manage the day-to-day operations of the Security Office on the Fredericton campus and ensure effective service delivery across campus locations.
• Coordinate staff scheduling, approve leave and overtime, and supervise Patrol Supervisors, patrol staff, the Traffic Supervisor, and the Crime Prevention Officer.
• Support recruitment by participating in the evaluation and selection of new team members.
• Develop and implement security plans for graduation ceremonies, special events, dignitary visits, protests, and other campus activities.
• Oversee the security of university buildings and assets on and off campus, including facilities associated with the National Research Council Canada (NRC) and St. Thomas University.
• Lead security operations during emergencies and crises and provide site management support during the Director of Security's absence, as required.
• Oversee security incident response and investigations, ensure compliance with university policies and procedures, preserve evidence, and prepare documentation to support disciplinary processes where appropriate.
• Review occurrence reports and security records to ensure documentation is accurate, complete, consistent, and meets departmental standards.
• Identify opportunities to improve operational performance and provide coaching or recommend training to address knowledge and skill gaps.
• Notify appropriate university stakeholders of significant security incidents and serve as the primary liaison with municipal police and other emergency response partners.
• Serve as a primary contact for security services and provide expert advice to students, faculty, staff, visitors, and university leaders on security, emergency preparedness, and risk mitigation.
• Represent the Security department on committees and at meetings requiring security expertise and operational input.
• Maintain and oversee security systems and programs across the Fredericton and Moncton campuses, and ensure interoperability with the Saint John campus.
• Manage the campus camera network, including identifying coverage gaps, coordinating equipment installation, and overseeing maintenance and troubleshooting.
• Administer key control, electronic door access permissions, security records, and Fredericton-specific emergency notifications through the mass notification platform.
• Oversee the operation of electronic parking infrastructure and collaborate with internal partners and vendors to maintain parking enforcement and the electronic bike registry.
• Manage the Fredericton Security operating budget within delegated signing authority and ensure sound financial stewardship.
• Plan and coordinate procurement activities for equipment, supplies, uniforms, and other operational requirements.
• Manage routine departmental purchasing, monitor overtime expenditures, allocate financial resources to support operational priorities, and develop annual funding proposals for security initiatives and infrastructure enhancements.

What You Bring

• Post Secondary Training in a related field.
• 5+ years experience in emergency planning and/or emergency management
• 3+ years of progressive supervisory or management experience
• A combination of education and training may be considered.

Additional Strengths

• Experience in a security-related field is considered an asset.
• Experience with budget management is considered an asset.
• Demonstrated ability to communicate clearly and effectively both verbally and in writing.
• Ability to exercise sound judgment and make decisions in high-pressure and emergency situations.
• Proven ability to mediate disputes, build team consensus, and facilitate cross-functional collaboration.

WORK WITH US

WHY CHOOSE UNB?

UNB offers a large variety of benefits for employees, including a full pension, a minimum of three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance.

ADMINISTRATIVE, PROFESSIONAL AND TECHNICAL GROUP (APT)

This position is part of the non-union Administrative, Professional and Technical (APT) group.

COMMITMENT TO EQUITY, DIVERSITY & INCLUSION

The University of New Brunswick is committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.

We thank all who apply; however, only those selected for an interview will be contacted.

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A Little Bit About Us

University of New Brunswick

The University of New Brunswick employs more than 3,200 full- and part-time staff, including faculty, support staff and students. UNB values people and we have proudly been named as one of Canada's Top 100 Employers for 2026.

UNB is situated on the unceded territory of the Wolastoqiyik and Mi'kmaq peoples along the banks of the beautiful and bountiful Wolastoq river, a region recognized worldwide for its natural beauty. UNB is a comprehensive university with a long history of excellence in teaching and research.