Administrator & Operations Manager

Jobbe; Fredericton; On-site; CAD 56,000 - 77,000; Full time

Job summary

The Canadian Institute for Cybersecurity is seeking an Administrator & Operations Manager to provide senior administrative and operational leadership for Institute operations. This role oversees core administrative, financial, and operational functions supporting 90+ personnel and multi-sector partnerships, ensuring continuity and effective service delivery.

Reporting to the Director, you will manage day-to-day operations, HR coordination, governance support, and events including the Industry

Qualifications

• Experience leading administrative and operational teams.
• Ability to coordinate HR and governance processes.
• Strong stakeholder management skills.

Responsibilities

• Lead and manage Institute operations; provide administrative and operational leadership in support of research, training, and innovation activities.
• Plan, coordinate, and oversee day-to-day operations; establish priorities; monitor workflows and service delivery.
• Resolve complex operational issues; ensure timely follow-up and continuity across CIC and CADC.
• Supervise administrative staff; assign and prioritize work; monitor performance and coverage.
• Oversee and review administrative and financial transactions; ensure accuracy and compliance with policies.
• Manage HR administration including staffing, onboarding/offboarding, and confidential records.
• Serve as liaison with People & Culture, Faculty of Computer Science, and other units; guide HR processes.
• Coordinate orientation and security screening for Institute members.
• Serve as primary administrative liaison with internal and external stakeholders; coordinate meetings and follow-up.
• Lead the planning and delivery of Institute-wide meetings and events, including the Industry Summit.
• Coordinate special initiatives involving visiting faculty and external partners.
• Lead communications operations and digital presence, including websites.

Skills

Administrative leadership

Operations coordination

HR coordination

Stakeholder liaison

Compliance

Job description

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The Opportunity

Closing Date: September 2nd, 2026 at 4:00 PM

CANADIAN INSTITUTE FOR CYBERSECURITY

The Canadian Institute for Cybersecurity is a multidisciplinary research, training, and innovation unit that collaborates closely with researchers in social sciences, business, computer science, engineering, law, and science, as well as with external research centres. Established in 2016, CIC provides a unique environment where researchers and practitioners advance applied, multidisciplinary cybersecurity research and training.

What We Offer

Full-time | 3-Year Term | Fredericton | On-Campus

Standard Work Hours: Mon - Fri | 8:15 am - 4:30 pm | 36.25 hours per week

Salary Range: $56,273 - $76,694 per annum

YOUR FOCUS

Reporting to the Director, the Administrator & Operations Manager provides senior-level administrative and operational leadership and is accountable for the planning, management, coordination, and oversight of Institute operations. This includes managing core administrative, financial, and operational functions that support more than 90 personnel, complex multi-sector partnerships, and multi-million-dollar research and development activities. The Manager functions as the central point of operational authority, overseeing day-to-day operations, supervising administrative staff, and ensuring continuity, compliance, and effective service delivery.

• Lead and manage Institute operations; provide administrative and operational leadership in support of research, training, and innovation activities.
• Plan, coordinate, and oversee day-to-day operations; establish priorities; monitor workflows and service delivery; ensure alignment with Institute objectives.
• Resolve complex operational issues and inquiries; ensure timely follow-up on commitments; maintain operational continuity, efficiency, and effectiveness across CIC and CADC.
• Supervise administrative support staff; assign and prioritize work; provide training and guidance; monitor performance; ensure adequate operational coverage.
• Oversee and review administrative and financial transactions; ensure accuracy, compliance with institutional policies, and appropriate approvals; ...
• Manage human resources administration and coordination, including staffing and recruitment support; onboarding and offboarding; maintenance of confidential records; and coordination of access and security requirements.
• Serve as the primary liaison with People & Culture, the Faculty of Computer Science, and other units; coordinate submission, tracking, and follow-up of employment documentation; provide guidance on HR processes and requirements.
• Coordinate orientation and security screening for Institute members.
• Serve as the primary administrative and operational liaison with internal and external stakeholders, including faculty, researchers, students, senior administration, central service units, NRC teams, and industry and government partners.
• Manage the Director's schedule and provide senior administrative support for governance activities; serve as Secretary to the Advisory Board; coordinate meetings, documentation, and follow-up on decisions and action items.
• Lead the planning and delivery of Institute-wide meetings, seminars, and major events, including the annual Industry Summit; oversee logistics, scheduling, facilities, stakeholder engagement, and reporting.
• Coordinate special initiatives involving visiting faculty, speakers, dignitaries, students, and external partners; ensure professional and seamless execution.
• Lead and manage communications operations and digital presence, including websites and