Office Manager

Cdainstitute; Ottawa; On-site; CAD 65,000 - 80,000; Full time

Benefits offered by this job

Benefits commensurate with experience

Job summary

The CDA Institute in Ottawa is seeking an Office Manager to support the Executive Director and coordinate day-to-day operations. You will manage governance processes, organizational records, HR administration, and internal workflows, ensuring accuracy and discretion.

The ideal candidate is highly organized, proactive, and able to handle multiple priorities while maintaining confidentiality. This role offers benefits commensurate with experience and a focus on governance and operational

Qualifications

• 5+ years of progressively responsible experience in operations, administration, governance, or organizational management.
• Experience supporting Boards of Directors and senior executives.
• Experience in the non-profit, association, think tank, government, or professional services sector is an asset.
• Equivalent experience may be considered for degree requirements.

Responsibilities

• Support governance and the Board of Directors by coordinating meetings, preparing agendas, and maintaining governance records.
• Lead office administration by overseeing day-to-day functions and improving internal processes.
• Coordinate HR administration including recruitment, onboarding/offboarding, and personnel records.
• Provide executive support by reviewing reports and briefing materials for quality and consistency.
• Manage organizational records and compliance, contracts, policies, and document management.

Skills

Organizational skills

Project management

Communication (written)

Discretion and confidentiality

Governance support experience

Education

Bachelor’s degree in Business Administration, Public Administration, Non-Profit Management, HR, or related field

Job description

Salary: $65,000 – $80,000 + benefits(commensuratewith experience)
Deadline: August 21, 2026 (23:59 EST)

The Opportunity

The CDA Institute is seeking an Office Manager to provide operational, administrative, and governance support to the Executive Director and serves as a key coordinator for day-to-day operations across the organization. The Office Manager ensures the efficient management of organizational records, governance processes, human resources administration, office operations, and internal workflows.

Working closely with the Executive Director, management team, and accounting service, the Office Manager helps maintain organizational effectiveness by overseeing administrative systems, supporting Board and committee activities, coordinating personnel administration, and ensuring the quality and completeness of documents and organizational products before final approval. The successful candidate is highly organized, detail-oriented, proactive, and capable of managing multiple priorities while exercising discretion and sound judgment.

Role Responsibilities

• Support governance and the Board of Directors by coordinating Board and committee meetings, preparing agendas and meeting materials, maintaining governance records, and ensuring follow-up on Board decisions and compliance requirements.
• Lead office administration by overseeing day-to-day office functions, managing administrative systems, and continuously improving internal processes.
• Coordinate human resources administration by supporting recruitment, onboarding and offboarding, maintaining personnel records, administering HR policies, and tracking employee leave and attendance.
• Provide executive and organizational support by reviewing reports, presentations, correspondence, and briefing materials for quality and consistency, while tracking organizational priorities and supporting the Executive Director.
• Manage organizational records and compliance by maintaining contracts, policies, corporate records, and document management systems to ensure information is accurate, secure, and accessible.

Support financial administration by working closely with the Comptroller and Accountant to coordinate contracts, invoices, memberships, audit documentation, and other administrative processes that support the organization’s financial operations

Qualifications

Education:

• Bachelor’s degree in Business Administration, Public Administration, Non-Profit Management, Human Resources, or a related field.
• Equivalent experience may be considered.

Experience:

• 5+ years of progressively responsible experience in operations, administration, governance, or organizational management.
• Experience supporting Boards of Directors and senior executives.
• Experience in the non-profit, association, think tank, government, or professional services sector is considered an asset.
• Experience coordinating HR administration and office operations.

Skills and Competencies:

• Exceptional organizational and project management skills.
• Strong attention to detail and quality control.
• Excellent written and verbal communication skills.
• Ability to manage confidential and sensitive information.
• Strong judgment, discretion, and professionalism.
• Ability to work independently and anticipate organizational needs.
• Strong interpersonal and relationship-management skills.
• Proficiency in English and French essential.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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