Administrative Support V - Drug Access Coordinator Oncology

Alberta Health Services; Edmonton; On-site; CAD 43,000 - 52,000; Part time

Job summary

Alberta Health Services at Edmonton General Hospital seeks an Administrative Support V to coordinate Drug Access activities for Oncology. The role involves patient access to non-formulary or compassionate drugs, working with CCA staff, and supporting multidisciplinary teams.

The position requires medical terminology, pharmaceutical knowledge, 3–5 years of healthcare administrative experience, and strong skills in EPIC/Connect Care, MS Excel, and databases.

Qualifications

• Completion of post-secondary education (e.g. certificate in office or business administration).
• Medical Terminology is required. Pharmaceutical knowledge/training is required.
• Minimum 3-5 years’ experience as an Administrative Assistant IV/V or project assistant in a healthcare setting or hospital environment working with an interdisciplinary team. Strong working knowledge of electronic medical record system EPIC/Connect Care, MS Excel/MS office and management of databases is required.

Responsibilities

• Coordinate and implement Drug Access Coordinator activities within tertiary cancer centres.
• Assist patients in accessing and maintaining prescription drugs on compassionate grounds.
• Verify patient benefits, coverage options and liaise with private infusion centres as per protocol.

Skills

Medical Terminology

Pharmaceutical knowledge

Healthcare admin experience

EPIC/Connect Care

Education

Certificate in office or business administration

Tools

EPIC/Connect Care

MS Excel/MS Office

Database management

Job description

Administrative Support V - Drug Access Coordinator Oncology

The Drug Access Coordinator (DAC) is responsible for managing the planning, coordination, facilitation, and implementation of DAC activities at the tertiary cancer centres and works with CCA staff across the province. The DAC is responsible for assisting patients to access and maintenance of prescription drugs, on compassionate grounds, that are not covered under the Alberta Outpatient Cancer Drug Benefit Program but are required for supportive cancer treatment and/or care through some face to face but mostly virtual contacts. The DAC ensures that resources are identified and are utilized provincially. The DAC will focus on identifying and creating newer resources that they access and ongoing utilization, liaise with pharmaceutical companies, and participate as a member of a multidisciplinary team. Investigate drugs on compassionate grounds for Patient Care Investigates un-funded, non-formulary cancer drug requests/referrals made by physicians Compiles and maintain a list of requests, drugs, respective contacts, and company processes Explores options for funding of cancer medications and /or services and determines coverage required to facilitate a successful outcome Completes necessary forms, including additional required documentation (e.g. pathology reports, etc.) Assists physicians in applying for and maintaining patients on PSP programs, including populating forms & follow up appointments Patient Care Coordinates and completes applications for outpatient cancer medications & supportive care drugs Verifies eligibility for patient benefits, coverage options and confirms outcome Coordinates confirmation to proceed with treatment with private infusion centre according to protocol delivery and ensures appropriate post-care follow-up is scheduled.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company: Cancer Care Alberta
• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Psychosocial Oncology
• Primary Location: Edmonton General Hospital
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 02-NOV-2026
• Employee Class: Casual/Relief
• Date Available: 12-NOV-2026
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days
• Days Off: Other
• Minimum Salary: $31.09
• Maximum Salary: $37.81
• Vehicle Requirement: Not Applicable

• Transition Company: Cancer Care Alberta
• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Psychosocial Oncology
• Primary Location: Edmonton General Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 02-NOV-2026
• Employee Class: Casual/Relief
• Date Available: 12-NOV-2026
• Hours per Shift: Varies
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days
• Days Off: Other
• Minimum Salary: $31.09
• Maximum Salary: $37.81
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Medical Terminology is required. Pharmaceutical knowledge/training is required. Minimum 3-5 years’ experience as an Administrative Assistant IV/V or project assistant in a healthcare setting or hospital environment working with an interdisciplinary team. Strong working knowledge of electronic medical record system EPIC/Connect Care, MS Excel/MS office and management of databases is required.

Preferred Qualifications:

Other healthcare role education and experience preferred. Working within an oncology (tertiary) setting for a minimum of 2 years of relevant experience preferred. Highly independent work. Excellent organizational skills. Excellent working knowledge of cancer treatments and health systems infrastructure.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Create and manage profiles for future opportunities.