Administrative Support V

Alberta Health Services; Calgary; On-site; CAD 43,000 - 52,000; Full time

Job summary

Alberta Health Services is seeking an Administrative Support Scheduler Liaison to supervise the day-to-day scheduling for Unit 81 Orthopedics, Unit 82 Urology, the Cast Clinic, and the Hand Clinic at Rockyview General Hospital in Calgary. The role emphasizes scheduling accuracy, confidentiality and collaboration across departments.

Key qualifications include a post-secondary certificate, recent WFM experience, and proficiency in Microsoft Word, Excel and Outlook.

Qualifications

• Completion of post-secondary education (e.g. certificate in office or business administration).
• Experience with WFM within the last two years.
• Experience with the Microsoft Suite (Word, Excel, Outlook).
• Awareness of current (2024-2028) AUPE AUX, AUPE GSS and UNA Collective Agreement scheduling provisions.

Responsibilities

• Support day-to-day scheduling tasks of employees and managers.
• Ensure employees are scheduled appropriately and pay data captured according to policies and collective agreements.
• Assist with WFM, Rotation Management, RMS and interpret staffing reports and statistics.
• Liaise with multiple business areas within AHS.
• Demonstrate strong communication, leadership, problem-solving, organization and adaptability.

Skills

WFM experience

Team leadership

Confidentiality

Adaptability

Education

Post-secondary certificate in office or business administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

As the Administrative Support Scheduler Liaison (ASSL) for Unit 81 Orthopedics, Unit 82 Urology, the Cast Clinic, and the Hand Clinic, you will be responsible for supporting the day-to-day scheduling tasks of employees and managers. You will ensure that employees are scheduled appropriately and pay data is captured in accordance with established policies, procedures, and collective agreement provisions. You will support the units by assisting with WFM, Rotation Management, RMS and in interpreting information from staffing/scheduling reports and statistics. You will liaise with multiple business areas within AHS. As the successful candidate you will demonstrate: strong communication skills, effective team leadership skills, critical thinking, problem solving and decision making skills, organization and prioritization skills, and will be adept at conflict resolution. Additionally, you will have proven adaptability with an emphasis on collaboration and a positive attitude toward change. You will actively promote and facilitate a positive environment in the workplace, promoting and fostering a team attitude of acceptance and tolerance. The ASSL works autonomously and requires extensive knowledge of the areas of responsibility for scheduling due to the impact of staff schedules on patient care. Work is conducted with minimal supervision, with demand for accuracy and attention to detail, and strict adherence to confidentiality. The work environment is one of constant interruptions, short timelines and constantly changing priorities which demand flexibility and organization to meet workload demands. AHS CARES represents our five core values in action. Compassion, Accountability, Respect, Excellence, and Safety, are at the heart of everything we do. They guide how we work together with patients, clients, families, and each other. At AHS, we are living our values, together.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Unit 81/82/Cast Clinic/Hand Clinic
• Primary Location: Rockyview General Hospital
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 26-OCT-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 16-NOV-2026
• Temporary End Date: 24-JAN-2028
• Length of Shift in weeks: 4
• Shifts per cycle: 20
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $31.09
• Maximum Salary: $37.81
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Unit 81/82/Cast Clinic/Hand Clinic
• Primary Location: Rockyview General Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 26-OCT-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 16-NOV-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 4
• Shifts per cycle: 20
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $31.09
• Maximum Salary: $37.81
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Experience with WFM within the last two years.Experience with the Microsoft Suite (Word, Excel, Outlook).Awareness of current (2024-2028) AUPE AUX, AUPE GSS and UNA Collective Agreement scheduling provisions.

Preferred Qualifications:

Experience with Rotation Management, RMS, WFM, Payroll, Database management within the last year.Experience working in an AHS Staffing Services Office within the last year.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Create and manage profiles for future opportunities.

Calgary Zone, Calgary, Rockyview General Hospital