Administrative Support V

Alberta Health Services; Calgary; Hybrid; CAD 4,311,000 - 5,209,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Alberta Health Services is seeking an Administrative Support V for the Department of Pediatrics, Pediatric Intensive Care, at Alberta Children's Hospital. The role provides senior administrative support to multiple physicians, including the Section Chief, with duties spanning meetings, onboarding, rounds, and physician scheduling.

A hybrid work arrangement is available, with remote work one day per week. The successful candidate will manage annual ARP reports, track FTEs, ensure ROCA accuracy,

Qualifications

• Completion of post-secondary education in an office or business field.
• Formal MA/administrator credentials or equivalent experience.
• Experience in healthcare administration preferred.

Responsibilities

• Coordinate section and committee meetings and calendars.
• Assist in physician onboarding and education rounds.
• Support ARP reporting, FTE tracking, and ROCA accuracy.
• Process physician on-call payments and extender payments.
• Maintain block schedules and physician administration tasks.
• Contribute to department initiatives and special projects.

Skills

Calendar management

Minute taking

Agenda preparation

Physician scheduling

Attention to detail

Verbal communication

Written communication

Microsoft Office

SharePoint

Education

Post-secondary education certificate

Medical Office Assistant Diploma/Certificate

Business Administration Diploma/Certificate

Tools

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

SharePoint

Job description

The Department of Pediatrics is seeking a highly skilled Administrative Support V to provide senior-level administrative support to multiple physicians within the Pediatric Intensive Care Unit (PICU), including the Section Chief. In this role, you will coordinate section and committee meetings, support physician onboarding, organize educational rounds, and manage a variety of physician administration activities. Responsibilities include preparing annual Clinical ARP reports, tracking monthly FTE reporting, ensure ROCA accuracy and process physician on-call payments, maintaining block schedules, and processing extender payments. You will also contribute to ongoing section initiatives and special projects. The successful candidate will possess strong organizational, communication, and problem-solving skills, with the ability to work independently, exercise sound judgment, and manage multiple priorities in a fast-paced academic healthcare environment. Knowledge of Alberta Health Services, the University of Calgary, and academic medicine is considered a strong asset. As the first point of contact for physicians and the PICU section, professionalism, discretion, and a commitment to AHS values are essential.Hours of work: Monday to Friday, 8:00 a.m. to 4:15 p.m. A hybrid work arrangement is available, with the opportunity to work remotely one day per week.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Department of Pediatrics, Pediatric Intensive Care
• Primary Location: Alberta Children's Hospital
• Location Details: Eligible to work hybrid (on/off site) within Alberta
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 25-AUG-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 07-SEP-2026
• Temporary End Date: 26-MAY-2028
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $31.09
• Maximum Salary: $37.81
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Department of Pediatrics, Pediatric Intensive Care
• Primary Location: Alberta Children's Hospital
• Location Details: Eligible to work hybrid (on/off site) within Alberta
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 25-AUG-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 07-SEP-2026
• Temporary End Date: 26-MAY-2028
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $31.09
• Maximum Salary: $37.81
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Completion of a Medical Office Assistant Diploma/Certificate, Business Administration Diploma/Certificate or equivalent of 3 years of progressive senior administrative experience. A minimum of 2 years’ experience in a healthcare administrative role, including calendar management, minute taking and agenda preparation and physician scheduling. CV maintenance experience required. Must have demonstrated attention to detail and strong written and verbal communication skills. Proficiency in basic accounting and expense management. Proven ability to handle sensitive and confidential information with discretion and integrity. Intermediate to advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and SharePoint.

Preferred Qualifications:

Five years of full-time experience in a senior administrative capacity in a health care setting. Experience with event planning. Experience with database and/or website management. Experience with physician and medical learner scheduling. Preference given to individuals with knowledge of ARP Reporting, physician and resident on-call payments, and medical terminology.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.