Administrative Support III

Alberta Health Services; Edmonton; On-site; CAD 35,000 - 43,000; Part time

Job summary

Alberta Health Services is seeking a Casual Administrative Support III to coordinate patient care in the Heart Rhythm Device Clinic, supporting operations across multiple hospital sites including University of Alberta Hospital, Mazankowski Alberta Heart Institute and Stollery Children’s Hospital.

The role requires accuracy, adaptability and strong communication in a fast-paced cardiology setting, with duties spanning appointment booking, database management and general support to clinicians and

Qualifications

• Completion of Grade 12 or equivalent.
• Attention to detail and accuracy in duties.
• Ability to cope with frequent interruptions and manage time.
• Excellent verbal and written communication and interpersonal skills.
• Proficient with Excel and Word; EPIC knowledge is an asset.

Responsibilities

• Book patient appointments for specialist consultations and diagnostic testing.
• Maintain patient and operational databases.
• Support timekeeping and inventory processes.
• Respond to inquiries from patients, families, physicians and interdisciplinary teams.
• Assist in collecting and organizing patient demographic and health information with confidentiality.

Skills

Attention to detail

Time management

Communication skills

Interpersonal skills

Multi-tasking

Adaptability

Initiative

Education

Grade 12 or equivalent

Tools

Excel

Word

EPIC

Job description

Join a dynamic and collaborative team supporting specialized cardiac care within the Heart Rhythm Device Program. As a Casual Administrative Support team member, you will play an important role in coordinating patient care and supporting the daily operations of a fast-paced clinical environment. Responsibilities include booking patient appointments for specialist consultations and diagnostic testing, maintaining patient and operational databases, supporting timekeeping and inventory processes, and responding to inquiries from patients, families, physicians, and interdisciplinary team members. You will also assist with the collection and organization of patient demographic and health information while ensuring accuracy, confidentiality, and exceptional customer service.This is an exciting opportunity to work alongside highly skilled Registered Nurses and allied health professionals who provide expert assessment and care for patients with pacemakers and implantable cardiac devices. The role offers exposure to a specialized area of cardiology and the opportunity to contribute to meaningful patient experiences across multiple hospital sites, including the University of Alberta Hospital, Mazankowski Alberta Heart Institute, and Stollery Children’s Hospital. The ideal candidate is organized, adaptable, detail-oriented, and thrives in a team-focused environment where compassion, professionalism, and communication are highly valued.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Heart Rhythm Device Clinic
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 20-AUG-2026
• Employee Class: Casual/Relief
• Date Available: 30-AUG-2026
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days
• Days Off: Other
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Heart Rhythm Device Clinic
• Primary Location: Mazankowski Heart Institute
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 20-AUG-2026
• Employee Class: Casual/Relief
• Date Available: 30-AUG-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days
• Days Off: Other
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Demonstrated accuracy and attention to detail in assigned duties. Ability to cope with frequent interruptions. Effective interpersonal and communication skills in dealing with patients, families and all levels of staff are required. Excellent time management, communication, multi-tasking skills and the ability to organize and prioritize workload effectively required. Proficient computer skills required with a variety of programs including Excel and Word. Demonstrated initiative, flexibility and independence in a team atmosphere. Demonstrated ability to adapt towards change. Excellent verbal and written communication skills. Must be flexible and adaptable to changing needs of workplace. Prolonged periods of walking, standing or pushing/carrying objects over 10 lbs may be required. Must provide a resume.

Preferred Qualifications:

Recent relevant experience is preferred or equivalent procedure/acute care areas. Experience with payroll and EPIC an asset. Previous experience with patient scheduling through EPIC will also be considered.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.