Administrative Support IV

Alberta Health Services; City of Leduc; On-site; CAD 39,000 - 48,000; Full time

Job summary

Alberta Health Services is seeking an Administrative Support IV at Leduc Community Hospital to coordinate scheduling, timekeeping, and payroll data. You will liaise between the LCH and Staffing Services Centre, updating ESP with schedule changes and informing relevant parties within ESP timelines.

The role requires strong communication, organization, and the ability to adapt to changing priorities in a fast-paced healthcare setting. Unionized environment experience is preferred.

Qualifications

• Some post-secondary education.
• Proficient in Microsoft Outlook, Word and Excel with at least 1 year scheduling experience.

Responsibilities

• Fill pre-booked and immediate shifts caused by staff leave and education leave.
• Enter data for payroll and provide scheduling reports.
• Detail records and compile statistical information for management.
• Provide timely communications to managers and staff about staffing changes.
• Assist with coordinating vacation requests and related scheduling tasks.

Skills

Scheduling experience

Microsoft Outlook

Microsoft Word

Microsoft Excel

Time management

Education

Some post-secondary education

Tools

WFM scheduling software

Job description

The Administrative Support IV serves as a liaison between LCH and the Staffing Services Centre. The Administrative Support Liaison will work collaboratively with the Staffing Service Center to update the Environment for Scheduling Personnel (ESP) with any schedule changes and inform the other party as per established ESP timelines. The Liaison is responsible for communicating any staffing changes requiring adding or removing shifts from the console within the immediate needs window. The Liaison will meet weekly with the Managers and Staffing Services Center to review outstanding shifts, hot spots, assignments, vacancies, and leave reports. The Liaison is responsible for timekeeping tasks including the review of timecards, flowsheet, and entry of bank payouts in timecards. The Liaison will also assist the Managers with the coordination of vacation requests and mutual agreements as well as assisting with communication to staff. Strong communication and interpersonal skills are required. Courteous and pleasant telephone manners and proven organizational skills with the ability to prioritize work with minimal supervision required. Proven reliability and dependability required and the ability to work as a team in a fast-paced environment while adapting to frequent interruptions and shifting priorities. Responsibilities may also include helping with office duties such as laminating, preparing educational packages, answering phones, and faxing as needed.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Community Hospital
• Primary Location: Leduc Community Hospital
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 23-SEP-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 03-OCT-2026
• Temporary End Date: 30-APR-2027
• Length of Shift in weeks: 4
• Shifts per cycle: 20
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Community Hospital
• Primary Location: Leduc Community Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 23-SEP-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 03-OCT-2026
• Temporary End Date: 30-APR-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 4
• Shifts per cycle: 20
• Shift Pattern: Days, Evenings, Nights, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Knowledge and operation of Microsoft Outlook, Word, and Excel. 1 year scheduling experience. Key responsibilities will include filling pre-booked and immediate shifts that result from staff vacation, leave of absence, illness and education leave; anticipating staffing needs and informing managers of shifts that require further attention; entering data for payroll; providing scheduling reports; detailing records and compiling/providing statistical information.

Preferred Qualifications:

Timekeeping/payroll experience. Knowledge of applicable collective agreements and pay codes. Experience working in a unionized, health care and/or 24/7 environment. Experience with AHS scheduling software WFM. Current experience working in an AHS centralized Staffing Service Center.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.