Administrative Support III

Alberta Health Services; Provost; On-site; CAD 35,000 - 43,000; Part time

Job summary

Alberta Health Services in Provost is seeking an Administrative Support III to provide front-line and back-office support at the Provost Community Health Centre. You will manage client records, registrations, bookings and payments, while supporting management and staff with information and procurement.

The role requires Grade 12, an Administrative Certificate, 40 wpm typing, and two years of office experience.

Qualifications

• Completion of Grade 12 or equivalent.
• Post-secondary Administrative Certificate required.
• Minimum 40 wpm typing with intermediate computer skills.
• Proficiency in Word, Excel, Outlook and Windows Office Suite.
• Two years of practical office experience.
• Ability to work collaboratively with managers and staff.
• Exceptional customer service in a fast-paced environment.
• Ability to adapt to new data systems while maintaining confidentiality.
• Capacity to push/pull up to 25 kg and to walk, sit or stand for long periods.

Responsibilities

• Maintain client records, database entries and file management systems.
• Provide reception/registration support and answer queries.
• Handle procurement functions and manage inventories.
• Support management and staff with information and reporting.
• Process payments and assist with bookings and scheduling.

Skills

Word & Excel

Outlook Calendar

Typing 40 wpm

Customer service

Office administration

Education

Grade 12 or equivalent

Administrative Certificate

Tools

Windows Office Suite

Netcare

Connect Care

CPSM

Grand & Toy

Job description

Your Opportunity

This position is required to be on site at Provost CHC and is not a remote working opportunity. Reporting to the CAS Area Coordinator/Manager, this position supports community health programs (ie. Public Health, Home Care, Allied Health, Children's Rehab Services) operating at the Community Health Centre by: maintaining client records, database entries and file management systems; handling procurement functions and maintaining inventories, tracking systems and providing information to management upon request; providing all aspects of reception and registration services to clients (as a backup) while also supporting management, staff and the public; accepting payments and performing accounting tasks; contacting clients, booking appointments and responding to queries; communicating, exchanging, seeking and reporting information; providing administrative support to the office; acting as a resource to management and staff. This position requires a strong presence of computer knowledge and skills, good knowledge of policies and procedures for Assisted Living Alberta community-based programs and support services.

Description

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Job Details

• Transition Company: Assisted Living Alberta
• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Community Administrative Support Services
• Primary Location: Provost Prov Bldg
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.60
• Posting End Date: 03-SEP-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 13-SEP-2026
• Temporary End Date: 01-NOV-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 6
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

Required Qualifications

• Completion of Grade 12 or equivalent.

Additional Required Qualifications

• A post-secondary Administrative Certificate required.
• Demonstrated accuracy & proficiency in intermediate computer & keyboarding skills; minimum 40 wpm required.
• Test will be administered.
• Demonstrated proficiency in working with Word, Excel, Outlook Calendar bookings & other Windows Office Suite programs required.
• Test will be administered.
• Two years of practical office experience.
• Ability to work collaboratively with managers & staff from various departments.
• Examples of exceptional customer service in a fast-paced, multi-task environment serving staff, management, clients & the public with both internal staff services & public service.
• Examples showing willingness & ability to adapt to new situations, changes & data systems that are implemented.
• Ability to exercise judgment, professionalism, diplomacy & discretion and always maintain confidentiality.
• Ability to cope under pressure, deal with stress effectively & demonstrate strong problem-solving skills with setting priorities to work productively & in a well-organized manner.
• Must be capable of pushing & pulling wheeled carts up to & occasionally exceeding 25kgs.
• Must be capable of walking, sitting or standing for long periods of time.
• Must be able to regularly use hand & arms to reach, lift & carry items up to 25kgs.
• Must be able to maneuver stairs &/or step stool.
• Ability to continuously wear a medical mask.

Preferred Qualifications

• Familiarity with Netcare, Connect Care, CPSM and Grand & Toy supply requisitioning systems.
• Familiarity with community-based health programs.