Administrative Support III

Alberta Precision Labs; Edmonton; Hybrid; CAD 34,000 - 42,000; Full time

Job summary

Alberta Precision Labs seeks Administrative Support III to join the Mobile Collections Office. You will enter and schedule patient collection appointments in long-term care and private residences, supporting independent work within a collaborative team environment.

Ideal candidates have Grade 12, strong data entry skills, and excellence in interpersonal communication and public relations. Casual/relief status with varied shifts and locations. Winding details provided on site.

Qualifications

• Completion of Grade 12 or equivalent.
• Proficiency in data entry and intermediate computer skills.
• Excellent interpersonal and communication skills with a strong client service focus.

Responsibilities

• Enter and schedule collection appointments for patients.
• Support Mobile Collections Office operations across locations.
• Maintain accurate data entry and records.
• Provide courteous service and public relations with clients.

Skills

Data entry

Interpersonal communication

Public relations

Education

Grade 12 or equivalent

Tools

Microsoft Office Suite

Connect Care

MCIS (Mobile Collection Information System)

Job description

The APL Mobile Collections department is seeking skilled and experienced individuals to join our team. Mobile Collections staff are responsible for entering and scheduling collection appointments for patients in long-term care facilities and private residences throughout our mobile service areas. If you have a passion for supporting elderly and medically vulnerable patients in a challenging yet rewarding environment, this may be the opportunity for you. These positions offer the ability to work independently while contributing to a collaborative team, experience a variety of daily tasks, and make a meaningful difference each day.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: HSAA OFFICE CLERICAL
• Unit and Program: Mobile Collections Office
• Primary Location: Windermere PSC
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 01-SEP-2026
• Employee Class: Casual/Relief
• Date Available: 02-OCT-2026
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Days Off: Other
• Minimum Salary: $24.97
• Maximum Salary: $30.34
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support III
• Union: HSAA OFFICE CLERICAL
• Unit and Program: Mobile Collections Office
• Primary Location: Windermere PSC
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 01-SEP-2026
• Employee Class: Casual/Relief
• Date Available: 02-OCT-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Evenings, Weekends
• Days Off: Other
• Minimum Salary: $24.97
• Maximum Salary: $30.34
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Proficiency in data entry. Intermediate computer skills, including experience with the Microsoft Office Suite. Excellent interpersonal and communication skills, with a strong focus on client service and public relations. Ability to perform repetitive tasks efficiently and with a high degree of accuracy. Flexibility to meet operational needs, including adapting to various work duties and assignments.

Preferred Qualifications:

A Medical Office Assistant or Unit Clerk certificate is considered an asset. Working knowledge of Connect Care and the Mobile Collection Information System (MCIS). Knowledge of medical terminology. Excellent organizational, problem-solving, troubleshooting, and decision‑making skills. Strong commitment to confidentiality and professionalism. Training or coursework in leadership, process improvement, or change management.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with APL.

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