Administrative Support II

Alberta Precision Labs; Grande Prairie; Hybrid; CAD 31,000 - 38,000; Part time

Job summary

Alberta Precision Laboratories (APL) seeks an Administrative Support II in Grande Prairie. You will greet and triage patients, register them into the Wait Time system, and perform precise administrative tasks while upholding privacy and safety standards.

This Regular Part Time role supports the Grande Prairie PSC with a 0.40 FTE schedule. Requirements include Grade 12, 1 year of customer service, and preferred Medical Office Assistant cert with Terminology knowledge and MS Office skills.

Qualifications

• Completion of Grade 12 or equivalent.
• 1-year of customer service experience
• Preferred: Medical Office Assistant certificate, Medical Terminology and courses or training in customer service and or data entry. Demonstrated Microsoft Office computer skills.

Responsibilities

• Greet and triage patients and provide excellent customer service.
• Register patients into the Wait Time system quickly and accurately.
• Perform general administrative tasks with a high level of precision.
• Follow all privacy and safety policies and procedures.

Skills

Customer service

Education

Grade 12 or equivalent

Medical Office Assistant certificate

Tools

Microsoft Office

Job description

Are you organized, adaptable, and personable with a knack for attention to detail, even in fast-paced, high-volume environments? If so, we have an exciting opportunity for you at Alberta Precision Laboratories (APL).As one of the first people our patients encounter, you'll create a positive, professional impression. Your excellent communication and interpersonal skills will help you greet and triage patients, providing them with exceptional customer service from the moment they arrive.In this role, you will quickly and accurately register patient from various requisitions into our Wait Time system and perform general administrative tasks with a high level of precision, ensuring all deadlines and benchmarks are met. You will follow all policies and procedures to ensure the privacy and safety of patients, coworkers, and yourself.You are self-led and accountable, taking ownership of your actions and learning from your mistakes. You develop positive, effective, and collaborative relationships within a team environment. With a commitment to personal leadership and promoting an inclusive, respectful workplace, you'll make a great addition to our team.As a wholly-owned subsidiary of Alberta Health Services, APL delivers responsive diagnostic lab services to Albertans, contributing significantly to provincial healthcare. We offer competitive pay, opportunities for professional development, and comprehensive health and dental benefits.Join us at Alberta Precision Laboratories and thrive in a role where you can make a meaningful impact every day.

Description:

As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.

• Classification: Administrative Support II
• Union: HSAA OFFICE CLERICAL
• Unit and Program: Grande Prairie PSC
• Primary Location: Grande Prairie
• Multi-Site: Not Applicable
• FTE: 0.40
• Posting End Date: 01-OCT-2026
• Employee Class: Regular Part Time
• Date Available: 02-NOV-2026
• Length of Shift in weeks: 2
• Shifts per cycle: 4
• Days Off: As Per Rotation
• Minimum Salary: $22.60
• Maximum Salary: $27.47
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support II
• Union: HSAA OFFICE CLERICAL
• Unit and Program: Grande Prairie PSC
• Primary Location: Grande Prairie
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.40
• Posting End Date: 01-OCT-2026
• Employee Class: Regular Part Time
• Date Available: 02-NOV-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 4
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $22.60
• Maximum Salary: $27.47
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

1-year of customer service experience

Preferred Qualifications:

Relevant post-secondary education (E.g. Medical Office Assistant certificate). Medical Terminology and courses or training in customer service and or data entry. Demonstrated Microsoft Office computer skills.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with APL.

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