Administrative Quality Leader | Mentorship & Quality Improvement

University Health Network; Toronto; On-site; CAD 49,000 - 73,000; Full time

Benefits offered by this job

Competitive package

HOOPP pension

Transit access

Flexible work environment

Career development

Corporate discounts

Job summary

University Health Network is seeking an Administrative Quality Lead to mentor administrative staff at Princess Margaret Cancer Centre. You will direct staff development, implement preceptorship, and supervise PFCs, ensuring adherence to standards and confidentiality.

The role emphasizes leadership, collaborative practice, and development of policies, with responsibilities spanning data review, project work, and cross-team partnership.

Qualifications

• At minimum, a completion of BA Baccalaureate required.
• Five (5) years clinical administrative experience, including supervisory duties.
• Demonstrated leadership and ability to coach staff.
• Maintain patient confidentiality per UHN policies.

Responsibilities

• Provide mentoring and direction to administrative staff and preceptorship.
• Supervise PFC staff and coordinate with Nursing Manager as needed.
• Lead quality improvement initiatives and data review.
• Develop and revise unit policies and written procedures.
• Foster open communication across interprofessional teams.

Skills

Leadership

Mentoring

Team collaboration

Communication

Problem solving

Education

BA/Baccalaureate

Tools

Epic HIS

Job description

University Health Network is seeking an Administrative Quality Lead to mentor administrative staff at Princess Margaret Cancer Centre. You will direct staff development, implement preceptorship, and supervise PFCs, ensuring adherence to standards and confidentiality.

The role emphasizes leadership, collaborative practice, and development of policies, with responsibilities spanning data review, project work, and cross-team partnership.