Administrative Coordinator

Position: Professional Development (PD) Delivery Coordinator

Reports To: Manager, Professional Development Operations

Contract Type: Fixed Term, Full Time (until Dec 18, 2026)

The Chartered Professional Accountants of British Columbia (CPABC) is seeking a detail oriented, collaborative and results-driven individual for the position of Professional Development (PD) Delivery Coordinator.

Job Summary

The PD Delivery Coordinator is responsible for overseeing the quality control of course materials, on-demand videos, and webinar recordings to ensure accuracy, consistency, and compliance with guidelines. Additionally, the role will coordinate content reviews and revisions across various editing and learning platforms for seamless updates and improvements. The role will also support the delivery of hybrid live courses to ensure a high-quality learner experience.

Key Responsibilities:

Content Review, Editing and Quality Assurance

• Review new and revised course materials to ensure they meet the most current formatting standards; identifying and addressing inconsistencies (e.g. style, formatting, etc.) across materials;
• Work with team members, instructors and subject matter experts to refine course content;
• Implement quality control measures to ensure all course materials meet established standards;
• Finalize seminar materials by preparing print files and/or electronic files and liaise with PD Coordinators to review the files;
• Monitor feedback to identify areas for improvement in course materials;
• Edit recordings of live webinars using Camtasia to produce on-demand seminars. Flag recordings that do not meet the minimum framework and discuss with manager for follow up action;
• Coordinate seminars scheduled to be recorded, working with external video editor and instructors;
• Prepare and upload video files for web-based seminars;
• Coordinate uploading of files and quiz questions with LMS Administrator to the LMS;

Customer Care and Program Delivery

• Host hybrid and live webinars, including setting up Zoom meetings, inputting polling questions, and reviewing webinar requirements;
• Coordinate and conduct Zoom walkthroughs with instructors who may require more guidance and practice, and provide information on Zoom features;
• Monitor live webinars by making housekeeping announcements, introducing instructors, tracking attendance, launching attendance polls, and assisting the instructor and attendees with any issues;
• Troubleshoots issues during courses, addressing attendee inquiries, assisting instructors, and resolving technical difficulties;
• Provide on-site administration support at in-person courses;

And other duties and responsibilities as may be assigned.

Key Requirements:

Knowledge and Experience

• Post-Secondary qualification in a related discipline, or equivalent experience;
• One (1) year of experience in Office Administration, Administrative Support, or equivalent experience;

Demonstrated Skills and Abilities

• Strong proofreading and editing skills;
• Intermediate proficiency with MS Office, in particular MS Word, PowerPoint and Adobe PDF;
• Strong interpersonal, communication and presentation skills, both verbally and written;
• Ability to work collaboratively as a key member of a team and independently with minimum supervision;
• Exceptional attention to detail, organizational and time management skills and the ability to multi-task;
• Strong analytical skills with the ability to deal with sensitive and complex information;
• Ability to manage multiple priorities and deadlines in a fast-paced environment;

Preferred Knowledge, Experience, Skills and Abilities

• Proficiency with Camtasia or other video editing software;

The starting annual salary for this position is between $41,400.00 and $49,150.00 per annum, based on candidates’ qualifications, experience, and internal parity. Exceptions may be considered with further review.

If this job outline describes you, we encourage you to apply through our online Careers Portal. We thank all candidates who respond; however, only those selected for an interview will be contacted.

Why join our team? CPABC offers an entrepreneurial environment with a competitive compensation package. At CPABC we live our core values:

• We Are Open
• We Work Together
• We Communicate
• We Improve Every Day
• We Are Professional
• We Laugh and Celebrate

About CPABC

The Chartered Professional Accountants of British Columbia (CPABC) is the training, governing, and regulatory body for over 40,000 CPA members and 6,000 CPA students and candidates. CPABC carries out its primary mission to protect the public by enforcing the highest professional and ethical standards and contributing to the advancement of public policy. CPAs are recognized internationally for bringing superior financial expertise, strategic thinking, business insight, and leadership to organizations. CPABC is proud to have been presented with a sixth consecutive BC Top Employer award in 2025.