Administrative Coordinator

Prompton Real Estate Services Inc.; Vancouver; On-site; CAD 48,000 - 65,000; Full time

Benefits offered by this job

Training program

Mentorship

Team input encouraged

Growth opportunities

Job summary

Prompton Real Estate Services Inc. is seeking an Administrative Coordinator to be a key contact for clients and a steady hand behind the scenes in Vancouver. You will help with account activity, finances, and keep back-end systems organized to ensure smooth day-to-day operations.

You'll ramp up with training and ongoing support from leadership, and you’ll be encouraged to spot better processes and drive improvements across the team.

Qualifications

• 3+ years in an administrative, coordinator, or operations support role.
• Able to read and explain financial statements confidently (accounts, balances).
• Genuine leadership qualities and ability to drive improvements.

Responsibilities

• Be the go-to contact for client questions about accounts and finances.
• Manage backend of property management software — accounts, records, troubleshooting.
• Monitor account balances and renewals; follow up with clients and vendors as needed.
• Handle time-sensitive client communications related to tax programs and property assessments.
• Coordinate office technology and vendor accounts.
• Provide backup coverage at the front desk.
• Flag unclear or time-sensitive items to senior staff promptly.

Skills

Administrative experience

Financial statements literacy

Leadership qualities

Communication skills

Organizational skills

Software adaptability

Tools

Property management software

Job description

Prompton Real Estate Services Inc. is a Vancouver-based property management company managing 2,000+ residential units across Metro Vancouver. We're a close-knit, fast-moving team looking for someone to join our office in a key, varied support role.

About the Role

We're hiring an Administrative Coordinator to be a key point of contact for our clients and a steady hand behind the scenes. You'll help answer questions about account activity and finances, keep our internal systems and records organized, and make sure day-to-day operations run smoothly.

We're looking for someone with real experience under their belts, not just someone who can execute the day-to-day, but someone confident enough to spot a better way of doing things, speak up about it, and help drive that change with our team.

You'll receive hands-on training on our systems and processes as you ramp up, with ongoing support from our Senior Administrative Coordinator and the Director of Property Management.

What You'll Do

• Be a go-to contact for clients with questions about their account activity and finances
• Manage the back end of our property management software — accounts, records, and day-to-day troubleshooting
• Monitor account balances and insurance renewals, following up with clients and vendors as needed
• Handle time-sensitive client communications related to municipal tax programs and property assessments
• Coordinate office technology and vendor accounts
• Provide backup coverage at the front desk when needed
• Flag anything unclear or time-sensitive to the Senior Administrative Coordinator or Director promptly

What We're Looking For

• 3+ years in an administrative, coordinator, or operations support role
• Comfortable learning new software and systems quickly
• Able to read and explain financial statements confidently (account statements, balances)
• Genuine leadership qualities — someone others naturally trust and look to, even without direct reports
• Confidence to identify gaps or inefficiencies, speak up about them, and help push improvements through
• Organized, reliable, and comfortable managing several recurring tasks at once
• Clear, confident written and verbal communication with clients and the team

Why Join Prompton

• A genuine training period so you're set up to succeed, not thrown in cold
• Close mentorship from the Senior Administrative Coordinator and the Director of Property Management
• A team that genuinely wants your input — if you see a better way to do something, we want to hear it
• Real, varied responsibility from early on in a supportive, collaborative office