Administrative Associate

Western Financial Group; Winnipeg; On-site; CAD 36,000 - 45,000; Full time

Benefits offered by this job

Wellness days

Vacation time

Savings programs

Employer-paid group benefits

Job summary

Western Financial Group in Winnipeg, MB is seeking an Administrative Associate to support daily operations and office workflows. You will answer calls, route mail, prepare meetings, and manage office supplies.

You will coordinate the Print Portal, maintain equipment, assist with license renewals, OH&S activities, and monitor access security. The role offers 37.5 hours per week with a starting salary between CAD 36,000 and 45,000.

Qualifications

• Proven administrative experience.
• Superior multi-tasking with strong attention to detail.
• Proven history of professional communication, both written and verbal.
• Customer service focused and ability to plan, prioritize, and schedule effectively.
• Working knowledge of Microsoft Office programs.

Responsibilities

• Administrative support including answering and routing incoming telephone calls; processing mail, courier; meeting preparation and arrangements; ordering and maintaining office supplies; and maintaining general office equipment.
• Managing and maintaining Western’s Print Portal (vendor management, user access and trouble support, document management).
• Maintaining office equipment for all branches and regional and head offices.
• Providing support for lease renewals certificates of insurance and business license renewals including database maintenance.
• Providing administrative support for various Facility and Office Services maintenance schedules.
• Assisting as required in Occupational Health and Safety (“OH&S”), inspections, assessments and fire drills.
• Managing and maintaining employee access security cards and parking passes under prescribed procedures, monitoring visitor logbook and issuance of visitor badges.
• Reviewing, processing and reconciling orders and invoices in adherence to financial control procedures; including investigating and resolving discrepancies and other issues.

Skills

Administrative capacity

Multi-tasking

Professional communication

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada.

Administrative Associate - Winnipeg, MB

What a Typical Day Looks Like

• Administrative support including answering and routing incoming telephone calls; processing mail, courier; meeting preparation and arrangements; ordering and maintaining office supplies; and maintaining general office equipment
• Managing and maintaining Western’s Print Portal (vendor management, user access and trouble support, document management)
• Maintaining office equipment for all branches and regional and head offices
• Providing support for lease renewals certificates of insurance and business license renewals including database maintenance
• Providing administrative support for various Facility and Office Services maintenance schedules
• Assisting as required in Occupational Health and Safety (“OH&S”), inspections, assessments and fire drills
• Managing and maintaining employee access security cards and parking passes under prescribed procedures, monitoring visitor logbook and issuance of visitor badges
• Reviewing, processing and reconciling orders and invoices in adherence to financial control procedures; including investigating and resolving discrepancies and other issues

The Value you Bring

• Proven administrative experience
• Superior multi-tasking skills with strong attention to detail
• Proven history of professional communication, both written and verbal
• Customer service focused and ability to plan, prioritize, and schedule effectively
• Working knowledge of Microsoft Office programs

Role Details

• Hours/Duration: 37.5 hours per week
• Location: Winnipeg, MB
• Current Vacancy: Yes
• Requisition #: 82536
• Hourly Rate: $36,000 - $45,000

Why Western?

Western’s people‑first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact.

Highlights Include

• 14 Paid Wellness Days, 3 weeks’ vacation, company‑matching savings programs, and 100% employer‑paid group benefits for eligible employees
• Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation.

Our Commitment to Inclusion:

At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification. If you need assistance or an accommodation during the hiring process, please contact [e-mail] or visit our Careers page.

Our Human‑First Hiring Approach:

We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (non‑AI), and all results are reviewed by our hiring team.