Assistant Branch Manager

Western Financial Group; Richmond Hill; On-site; CAD 61,000 - 80,000; Full time

Benefits offered by this job

14 Paid Wellness Days

3 weeks vacation

Company matching savings programs

100% employer paid group benefits

Job summary

Western Financial Group in Richmond Hill, Ontario, seeks an Assistant Branch Manager to lead and coach the branch team, drive sales targets, and enhance client retention. The role emphasizes employee engagement and collaboration with providers, supported by ongoing training and corporate initiatives.

The position requires a RIBO or General Insurance Level 2 license, supervisory experience, and community involvement, with full-time, permanent hours (37.5/week) and a strong service mindset.

Qualifications

• Licensed insurance professional with leadership experience.
• Proven ability to coach and develop a sales-driven team.
• Strong communication and customer service etiquette.

Responsibilities

• Provide guidance and coaching to your team
• Mentor and coach team members, assist in training and onboarding of new hires as needed
• Champion, communicate and implement corporate initiatives, policies and procedures
• Remaining up to date on product knowledge and build relationships with insurance providers
• Continuous self-development, through industry and community involvement, and industry related courses

Skills

Team leadership

Coaching

Communication skills

Customer service

Education

RIBO or General Insurance Level 2 License

Job description

Career Opportunities: Assistant Branch Manager (83123)

Requisition ID83123-Posted -Management/Leadership-Richmond Hill-Ontario-Canada

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada.

Assistant Branch Manager - Richmond Hill

As an Assistant Manager, you will use your Insurance expertise toeffectively manage and support your team to achieve established sales targets, while focusing on employee engagement and client retention.

Here is what a typical day looks like

• Provide guidance and coaching to your team
• Mentor and coach team members, assist in training and onboarding of new hires as needed
• Champion, communicate and implement corporate initiatives, policies and procedures
• Remaining up to date on product knowledge and build relationships with insurance providers
• Continuous self-development, through industry and community involvement, and industry related courses

The value you bring

• RIBO or General Insurance Level 2 License required
• Supervisory experience leading teams to meet and achieve sales targets
• Involvement in industry related associations and your community
• Professional communication etiquette, both written and verbal
• Passionate about helping people, self-driven, and determined to succeed
• Hours/Duration: Full Time, Permanent - 37.5 hours/week
• Current Vacancy: Yes
• Requisition #: 83123
• Compensation Range: $61,000 - $80,000

Why Western?

Western’s people-first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact.

Highlights include:

• 14 Paid Wellness Days, 3 weeks’ vacation, company matching savings programs, and 100% employer paid group benefits for eligible employees

Our Commitment to Inclusion: At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification. If you need assistance or an accommodation during the hiring process, please contact [e-mail] or visit our Careers page .

Our Human First Hiring Approach: We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (nonAI), and all results are reviewed by our hiring team.

Ready to Apply?

If making a meaningful impact in your community and growing your career in a supportive, purpose‑driven environment excite you, we’d love to hear from you.