Administrative Assistant - Vancouver

TELUS; Vancouver; Hybrid; CAD 57,000 - 63,000; Full time

Benefits offered by this job

Hybrid work options

Generous vacation

Pension plan

Job summary

TELUS Health in Vancouver is seeking an organized Administrative Assistant to support our retirement consulting group. You will manage billing, scheduling, communications, and client materials to enhance operational efficiency.

The role requires a two-year diploma in Office Administration, 2–3 years of experience, and strong experience with Microsoft 365, Google Workspace, Workday, and Salesforce. Hybrid work options, excellent benefits, and a collaborative culture are offered.

Qualifications

• Two-year diploma in Business or Office Administration preferred.
• 2–3 years of administrative assistant experience.
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Teams) and Google Workspace (Docs, Sheets, Slides, Drive).
• Familiarity with Workday and Salesforce is a strong asset.
• Experience with CRM systems and cloud-based collaboration tools.

Responsibilities

• Prepare and enter invoices into Workday; ensure timely follow-up.
• Compose and send written correspondence; arrange couriers.
• Proofread and format reports and client materials; print PowerPoint decks.
• Attend meetings; take and distribute minutes; maintain CRM reports.
• Coordinate onboarding, travel, and facilities logistics for new hires and events.
• Submit expenses and track budget; assist with projects to improve team operations.

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider–encompassing physical, mental and financial health–TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Join our team TELUS Health's Retirement Consulting practice leverages over 60 years of experience and innovative thought leadership in pension and savings, actuarial, compensation, and overall financial well‑being consulting and outsourcing. Our mission is to enhance the financial well‑being of individuals and strengthen the organizational resilience of employers and fiduciaries. As one of the largest pension plan administrators in Canada, we proudly serve over five million plan participants. We are a diverse organization with unmatched capabilities, dedicated to delivering exceptional value to our clients and their employees.

Here’s the impact you’ll make and what we’ll accomplish together

Are you an organized and detail-oriented individual looking for an impactful support role? We are seeking a dedicated Administrative Assistant to join our retirement consulting group. As an essential member of our team, you will play a key role in facilitating smooth operations and enhancing client experiences. Your responsibilities will include preparing invoices and managing the billing process, managing schedules, coordinating meetings, handling communications, and assisting with the preparation of client materials. With your excellent organizational skills, proactive approach, and ability to multitask, you will contribute significantly to our team's efficiency and effectiveness. Join us and be part of a collaborative and innovative team that is transforming the retirement consulting landscape!

What you’ll do

• Prepare and enter invoices into our Workday system, ensuring timely follow‑up.
• Compose and send written correspondence; arrange couriers.
• Proofread and format reports and client materials.
• Create and print PowerPoint presentations; arrange AV equipment.
• Transcribe documents from notes and voice messages.
• Attend meetings, take and distribute minutes.
• Maintain and update CRM database; generate reports.
• Provide general administrative support (faxing, photocopying, scanning, filing, archiving, and ordering supplies).
• Open, sort, and distribute group mail.
• Manage office equipment and coordinate with IT for functionality.
• Organize senior leaders' schedules and manage calendars.
• Send meeting invitations, organize facilities, and order food/beverages.
• Coordinate onboarding and logistics for new hires.
• Assist with membership renewals, conference registrations, and travel arrangements.
• Submit expenses and track budget, purchase orders, and expenses.
• Devise ways to improve team operations.
• Assist with special projects as required.

What you have

A two‑year diploma in Business or Office Administration is preferred, along with 2‑3 years of experience as an administrative assistant. Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Teams) and Google Workspace (Docs, Sheets, Slides, Drive) is essential. Strong digital literacy, including experience with Adobe Acrobat, cloud‑based collaboration tools, and video conferencing platforms, is required. Familiarity with online research tools, databases, and CRM systems is necessary; experience with Workday and Salesforce is a strong asset. Managing hybrid‑platform environments is a plus. Strong mathematical skills are essential, and comfort with accounting principles is beneficial.

What you bring

• Ability to thrive in a fast‑paced environment is crucial.
• Must be detail‑oriented and able to produce highly accurate work.
• Capable of prioritizing requests, handling multiple tasks, and managing urgent situations.
• A dedicated and flexible team player with high energy, strong organizational abilities, professional maturity, and the ability to maintain confidentiality while interacting with all levels of the organization.
• Excellent organizational and time management skills to coordinate and track schedules, projects, and activities.

Salary Range

Salary Range: $57,000 - $63,000. Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.

Benefits

TELUS Health offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in‑office, virtually or a combination of both
• Generous company matched pension
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more…

A bit about us

We’re a people-focused, customer-first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer

In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada. Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Being part of the team at TELUS Health is more than a job; it’s a career‑defining experience. It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long‑term relationships along the way.

A place to experience more Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world‑leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world.

Talented people who care Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches yourown, resulting in helping create a healthier future for everyone.

Work that matters Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.