Administrative Assistant | Reception - Kamloops

GetHired, Inc.; Kamloops; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits

RRSP program

Paid vacation entitlement

Sick days

Job summary

Coast Claims Insurance Services in Kamloops, BC, is seeking an administrative professional to provide essential reception and claims support within a fast-paced office environment. You will be the first point of contact for clients, vendors, and visitors, ensuring a positive experience while handling inquiries and maintaining accurate records.

The role emphasizes organization, detail orientation, and professional communication.

Qualifications

• Administrative or office support experience in professional services.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• High attention to detail and commitment to accuracy.
• Experience preparing professional correspondence, reports, and business documents.

Responsibilities

• Provide administrative and claims support to a team of adjusters.
• Prepare, proofread, and process reports, correspondence, invoices, and other claim-related documents.
• Open, maintain, and update electronic claim files and information systems.
• Support billing, invoicing, accounts receivable, and payment processing activities.
• Coordinate claim-related documentation and supporting information.

Skills

Administrative support

Organizational skills

Communication skills

MS Office

Data entry

Tools

Word

Outlook

Excel

Job description

Join a Team That Makes a Difference

Coast Claims Insurance Services is anindependent adjusting firm providing professional claims services acrossWestern Canada. Our team is committed to delivering responsive, professional, and compassionate support to clients and insurance partners while fostering a collaborative workplace for our employees.

In this role, you will provide essential administrative, reception, and claims support, helping ensure claims are managed efficiently and clients receive outstanding service. As one of the first points of contact for our office, you will play an important role in creating a positive experience for clients, vendors, and visitors through professional and responsive customer service. This position is ideal for someone who enjoys working in a fast-paced professional environment, thrives on organization and accuracy, and takes pride in supporting others.

What You'll Do

Key responsibilities include:

• Provideadministrative and claims support to a team of adjusters.
• Prepare,proofread, and process reports, correspondence, invoices, and otherclaim-related documents
• Open,maintain, and update electronic claim files and information systems.
• Supportbilling, invoicing, accounts receivable, and payment processing activities.
• Coordinateclaim-related documentation, requests, and supporting information.
• Deliverprofessional reception and customer service to clients, vendors, andstakeholders.
• Helpensure claims files are managed accurately, efficiently, and in accordance withcompany procedures.
• Serveas the first point of contact for the office by professionally greetingvisitors, answering and directing incoming calls, and responding to generalinquiries.
• Managingincoming and outgoing mail, courier shipments, and priority post.

What You'll Bring

• Administrativeor office support experience, preferably within insurance, legal, financial, orother professional services environments.
• Strongorganizational skills and the ability to manage multiple priorities anddeadlines.
• Excellentwritten and verbal communication skills.
• Highattention to detail and a commitment to accuracy.
• Experiencepreparing professional correspondence, reports, and business documents.
• Proficiencyin Microsoft Office applications, including Word, Outlook, and Excel.
• Strongdata entry and keyboarding skills.
• Professionaljudgment and discretion when handling confidential information.
• Experiencewith invoicing, accounts receivable, or bookkeeping processes is considered anasset

Why Join Coast Claims?

AtCoast Claims, we recognize that our people are our greatest asset. We arecommitted to providing a supportive and professional work environment whereemployees can contribute and maintain a healthy work-life balance.

We offer:

• Comprehensivebenefits package & Employee Assistance Program (EAP)
• Company-matchingRRSP program
• Six paidsick days annually
• Ahealthy work-life balance
• Paidvacation entitlement
• Mondayto Friday, 8:30 a.m. to 4:30 p.m.
• Supportiveand collaborative team environment

CoastClaims Insurance Services is committed to fostering an inclusive and respectfulworkplace. We welcome applications from all qualified individuals and encouragecandidates from diverse backgrounds to apply.

We thank all applicants for their interest; however, only those selected for aninterview will be contacted.