Administrative Assistant | Reception - Kamloops

Coast Claims Insurance Services; Kamloops; On-site; CAD 40,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid vacation entitlement

Monday to Friday schedule 8:30–4:30

Supportive team environment

Job summary

Coast Claims Insurance Services in Kamloops, BC is seeking an Office Administrator to provide essential administrative and claims support. You will assist adjusters, process documents, and manage files while delivering professional customer service to clients and partners.

The role emphasizes organization, accuracy, and a collaborative team environment in a fast-paced professional setting.

Qualifications

• Experience providing administrative support in insurance, legal, or professional services.
• Proven ability to manage multiple tasks and meet deadlines with accuracy.
• Proficient in MS Office, including Word, Outlook, and Excel; strong communication skills.

Responsibilities

• Provide administrative and claims support to adjusters.
• Prepare, proofread, and process reports, invoices, and related documents.
• Open and maintain electronic claim files and information systems.
• Support billing, invoicing, accounts receivable, and payment processing.
• Deliver professional reception and customer service to clients and vendors.

Skills

Administrative experience

Strong organizational skills

Excellent written and verbal

Attention to detail

Invoicing / AR experience

Tools

Word

Outlook

Excel

Job description

Join a Team That Makes a Difference

Coast Claims Insurance Services is an independent adjusting firm providing professional claims services across Western Canada. Our team is committed to delivering responsive, professional, and compassionate support to clients and insurance partners while fostering a collaborative workplace for our employees.

Join a Team That Makes a Difference

Coast Claims Insurance Services is an independent adjusting firm providing professional claims services across Western Canada. Our team is committed to delivering responsive, professional, and compassionate support to clients and insurance partners while fostering a collaborative workplace for our employees.

In this role, you will provide essential administrative, reception, and claims support, helping ensure claims are managed efficiently and clients receive outstanding service. As one of the first points of contact for our office, you will play an important role in creating a positive experience for clients, vendors, and visitors through professional and responsive customer service. This position is ideal for someone who enjoys working in a fast-paced professional environment, thrives on organization and accuracy, and takes pride in supporting others.

What You'll Do

• Provide administrative and claims support to a team of adjusters.


• Prepare, proofread, and process reports, correspondence, invoices, and other claim-related documents


• Open, maintain, and update electronic claim files and information systems.


• Support billing, invoicing, accounts receivable, and payment processing activities.


• Coordinate claim-related documentation, requests, and supporting information.


• Deliver professional reception and customer service to clients, vendors, and stakeholders.


• Help ensure claims files are managed accurately, efficiently, and in accordance with company procedures.


• Serve as the first point of contact for the office by professionally greeting visitors, answering and directing incoming calls, and responding to general inquiries.


• Managing incoming and outgoing mail, courier shipments, and priority post.

What You'll Bring

• Administrative or office support experience, preferably within insurance, legal, financial, or other professional services environments.


• Strong organizational skills and the ability to manage multiple priorities and deadlines.


• Excellent written and verbal communication skills.


• High attention to detail and a commitment to accuracy.


• Experience preparing professional correspondence, reports, and business documents.


• Proficiency in Microsoft Office applications, including Word, Outlook, and Excel.


• Strong data entry and keyboarding skills.


• Professional judgment and discretion when handling confidential information.


• Experience with invoicing, accounts receivable, or bookkeeping processes is considered an asset

Why Join Coast Claims?

At Coast Claims, we recognize that our people are our greatest asset. We are committed to providing a supportive and professional work environment where employees can contribute and maintain a healthy work-life balance.

We offer:

• Comprehensive benefits package & Employee Assistance Program (EAP)


• Company-matching RRSP program


• Six paid sick days annually


• A healthy work-life balance


• Paid vacation entitlement


• Monday to Friday, 8:30 a.m. to 4:30 p.m.


• Supportive and collaborative team environment

Coast Claims Insurance Services is committed to fostering an inclusive and respectful workplace. We welcome applications from all qualified individuals and encourage candidates from diverse backgrounds to apply.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.