Administrative Assistant - Professional Practice and Quality

Hawkesbury General Hospital & District General Hospital; Hawkesbury; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

A regional healthcare facility in Ontario seeks an Administrative Assistant to support senior management. The role requires excellent bilingual communication skills and advanced proficiency in Microsoft Office. Candidates should have at least five years of relevant experience and demonstrate strong organizational abilities. The position offers occasional teleworking opportunities and requires a commitment to confidentiality and accuracy.

Qualifications

• 5 years of similar senior administrative experience.
• Demonstrates professional behaviour and maintains an appropriate image throughout the hospital.
• Fosters collaboration in an interdisciplinary team setting.

Responsibilities

• Support the Chief Nursing Officer and Vice President of Professional Practice.
• Provide effective and proactive administrative support.
• Manage information flows and scheduling.

Skills

Excellent oral and written skills in both official languages

Advanced computer skills in Microsoft Windows and Microsoft Office

Excellent organizational skills

Ability to manage multiple and competing priorities

Strong interpersonal relationship and communication skills

Education

College Diploma in Office Administration or equivalent

Tools

Microsoft Office applications

Job description

Position Overview

CHALLENGES AWAITING YOU :

We are looking for an Administrative Assistant whose versatility and ability to prioritize and organize are matched only by their exemplary customer approach and professionalism.

SPECIFICALLY, YOU WILL BE EXPECTED TO :

Play a key role in supporting the Chief Nursing Officer and Vice President of Professional Practice.

The Administrative Assistant provides effective, proactive, and confidential administrative support to the Vice President and members of her team, including the Quality and Risk Management Department.

The Administrative Assistant acts as a point of contact with the extended executive team and other key stakeholders. The incumbent manages information flows in a timely and accurate manner and supports the VP with tasks such as scheduling; reviewing, prioritizing, and responding to emails; answering and returning phone calls; organizing documents; maintaining records; taking notes of meetings and any other administrative tasks as may be required.

The Administrative Assistant is also the Patient Relations Delegate.

The incumbent will operate in a manner consistent with HGH’s mission, vision and values. The Administrative Assistant must function with a high degree of independence and autonomy in many day-to-day aspects of the role. The incumbent must also demonstrate a high degree of discretion and professionalism.

PERMANENT FULL-TIME POSITION, Non-Union

Occasional teleworking opportunities

• Language and skills tests using Microsoft software will be administered to successful candidates

HGH is a bilingual community hospital which has more than 800 employees and 160 physicians, and serves the Prescott-Russell region in Ontario.

With a heritage of over 100 years of quality care delivery, HGH is known for its culture of compassion, spirit of innovation and excellence of care. HGH is now growing and becoming a full-service regional hospital to meet the changing need of the community.

HGH offers to its employees a dynamic clinical environment that promotes a diverse and interdisciplinary professional practice. Our hospital offers access to services among the best in the region, including 40 specialized clinics, in addition to the full range of general care and services. The opportunities for professional challenges and career advancement are diverse and encourage all to excel.

As a pre-condition of employment :

• All new HGH employees will be required to obtain and provide a satisfactory Police Records Check dated within six (6) months from the date of issue.
• As of now, HGH will require all employees, physicians, learners, contractors and volunteers to be fully vaccinated against COVID-19.

At HGH, we are committed to promoting an accessible work environment where all employees and candidates feel respected. We support the principles of adaptation in the workplace. If you need workplace accommodation during any stage of the recruitment process or anytime thereafter, please notify a member of the Human Resources team. We will be pleased to assist you and accommodate your needs.

What we are looking for

TO NAVIGATE WELL IN YOUR ROLE, YOU NEED TO POSSESS VARIOUS QUALITIES AND COMPETENCIES SUCH AS :

• College Diploma in Office Administration or equivalent
• 5 years of similar senior administrative experience
• Excellent oral and written skills in both official languages (French and English)
• Demonstrate listening skills and empathy in patient relations
• Knowledge of Office Management Concepts
• Possesses advanced computer skills in Microsoft Windows and Microsoft Office applications
• A commitment to confidentiality and accuracy
• Demonstrates professional behaviour and maintains an appropriate image throughout the hospital
• Possesses excellent organizational skills
• Demonstrates the ability to manage multiple and competing priorities
• Maintains excellent interpersonal relationship and communication skills (oral and written)
• Fosters collaboration in an interdisciplinary team setting
• Demonstrates the ability to anticipate needs and maintains a pro-actively and can-do attitude.

Pre-condition of employment

• All new HGH employees will be required to obtain and provide a satisfactory Police Records Check dated within six (6) months from the date of issue.
• As of now, HGH will require all employees, physicians, learners, contractors and volunteers to be fully vaccinated against COVID-19.