administrative assistant - office

Reliant Insurance; Edmonton; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading insurance firm in Edmonton is seeking an administrative professional to support office operations. Responsibilities include managing office procedures, scheduling appointments, and providing exceptional client service. The ideal candidate is organized, communicates effectively, and is proficient with Microsoft Office tools.

Qualifications

• Education: Secondary school graduation certificate required.
• Experience: 7 months to less than 1 year in an office setting.
• Skills: Strong communication and multitasking abilities.

Responsibilities

• Determine and establish office procedures and routines.
• Schedule and confirm appointments.
• Answer telephone and relay calls and messages.

Skills

Ability to multitask

Excellent oral communication

Flexibility

Organized

Team player

Accurate

Client focus

Reliability

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Windows

MS Word

MS Office

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Finance and insurance
  
  

Responsibilities

Tasks

• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
  
  

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Windows
• MS Word
• MS Office
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
  
  

Personal suitability

• Ability to multitask
• Excellent oral communication
• Flexibility
• Organized
• Team player
• Accurate
• Client focus
• Reliability
  
  

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience
  
  

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
  
  

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers