Administrative Assistant, General Surgery

Sinai Health System; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading healthcare organization in Toronto is looking for an Administrative Assistant to support their busy Department of Surgery. In this dynamic role, you will be responsible for managing appointments, preparing clinical documents, and ensuring excellent customer service. Ideal candidates will have a college diploma and at least two years of experience in a medical office setting.

Qualifications

• Minimum two years of related experience preferably in a clinic/health environment.
• Experience with various EMRs and booking systems.
• Proficiency with medical terminology and medical dicta-typing preferred.

Responsibilities

• Schedule patient appointments for clinics or operative procedures.
• Prepare charts for daily clinics and ensure all results are filed.
• Maintain physicians' calendars and schedules.

Skills

Communication

Problem-Solving

Organizational

Time Management

Customer Service

Education

College diploma from an accredited institution

College diploma in Medical Office or Business Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Administrative Assistant, General Surgery - (13574)

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Job Type: Regular Full Time

Organizational Department: Sinai Health > Mount Sinai Hospital > Surgery/Oncology

Employee Group: Non Hospital Operating

Location: Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary)

Travel Requirement: Hours (subject to change)

Hours: Monday to Friday - 37.5 hours per week.

Salary Scale:

Job Description

Sinai Health is looking for an Administrative Assistant to support our Department of Surgery.

The Administrative Assistant is an integral part of a busy and dynamic clinical practice within the Department of Surgery at Mount Sinai Hospital. In this role, you will exercise sound judgment and independence while managing daily administrative activities. You will demonstrate a strong commitment to quality customer service, applying excellent problem-solving and communication skills to ensure the success of a physician’s clinical practice within the Department of Surgery at Mount Sinai Hospital.

Responsibilities include:

• Scheduling patient appointments for clinics or operative procedures
• Preparing charts for daily clinics and ensuring all results are filed on charts
• Reviewing and transferring messages to physicians with patient charts for follow-up; preparing charts for new patient referrals as required
• Retrieving and releasing information documents from patient charts to forward information to other physicians; preparing charts for patient rounds
• Maintaining physicians' calendars and schedules; processing all dictated clinical notes (e.g., fax to referring physicians)
• Establishing forms, tables, spreadsheets, etc., to capture monthly statistics
• Functioning in a public relations role with both “walk-in” and telephone clients; providing timely, friendly, and informative service
• Collaborating with other administrative support staff
• Communicating and maintaining working relationships with several institutions
• Participating in other miscellaneous administrative duties as assigned

Job Requirements:

Mandatory:

• Successful completion of a college diploma from an accredited educational institution
• Minimum of two (2) years of related experience, preferably in a clinic/health environment
• Applicants with proven equivalent recent training and experience may be considered
• Experience with various EMRs and booking systems

Preferred:

• A college diploma in Medical Office or Business Administration
• Proficiency with medical terminology and medical dicta-typing

Skills and Knowledge:

• Proficient in Microsoft Word, Excel, PowerPoint, Outlook
• Strong work ethic; positive, client-focused attitude; professionalism; dependability; commitment to outstanding customer service
• Excellent written/oral communication and interpersonal skills; ability to convey factual information and detailed explanations effectively
• Good time management, organizational, and self-planning skills; flexibility to adjust work schedules according to changing priorities; ability to meet deadlines and produce high-quality work
• Ability to make decisions, exercise good judgment, discretion, and initiative when dealing with confidential information or inquiries
• Satisfactory work performance and attendance record

If you feel ready to advance your career within healthcare, apply now and tell us why you would be a great addition to our team.

Important Dates:

Open Date: 6/25/2025

Posting Deadline: 7/9/2025

All applications must be submitted by 4:00 pm on the posting deadline.

Additional Information:

Employment at Sinai Health is conditional upon credential verification, health review, and proof of immunity and vaccination status. All employees must follow safe work practices and health policies. Exemptions for vaccination require medical documentation for review by our Occupational Health department.

Sinai Health includes Mount Sinai Hospital, Hennick Bridgepoint Hospital, Lunenfeld-Tanenbaum Research Institute, and our system partner Circle of Care. We deliver comprehensive care in hospital, community, and home settings, focusing on the needs of individuals. Our research institute ranks among the top ten biomedical research institutes worldwide. Sinai Health is an affiliate of the University of Toronto.

As an equal opportunity employer, we value diversity and invite applications from all qualified candidates, including Indigenous Peoples, racialized individuals, disabled persons, women, and 2SLGBTQIA+ community members. For accommodations during the application process, contact 416-586-4800 ext. 7050 or email [e-mail].