Administrative Assistant- EN

RBC Dominion Securities; Trois-Rivières; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Total Rewards Program

World-class training program

Job summary

RBC Dominion Securities in Trois‑Rivières seeks an Administrative Assistant to support the advisory team and enhance client service. You will manage client accounts, respond to inquiries, and help with onboarding new clients, while coordinating meetings and ensuring documentation is accurate and compliant.

The role emphasizes strong French communication, proficiency with business tools, and a client-centric approach.

Qualifications

• Must be fluent in French and able to communicate professionally with clients and colleagues.
• Proficiency with common business applications and technology tools used in wealth management.
• Strong time management and organizational skills to handle multiple accounts and requests.
• Proven ability to deliver exceptional client service in a professional, warm, and friendly manner.

Responsibilities

• Execute client account administration, including opening and maintaining accounts and resolving client requests.
• Manage timelines and key dates for accounts to ensure clients feel supported by the team.
• Ensure client files and documentation comply with internal controls and regulatory requirements.
• Respond promptly to client inquiries regarding transactions, documentation, and reporting.

Skills

French language mastery

Technology proficiency

Time management

World-class client service

Job description

What is the opportunity?

RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth Management.

Job Description

What is the opportunity?

RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth Management.

The RBC Dominion Securities Trois‑Rivières branch is looking for a resourceful, empathetic, and collaborative individual to join our leading wealth management firm as an Administrative Assistant.

By providing ongoing, exceptional service and support to our clients and our advisory team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the advisory team functions fluidly and that each member receives the assistance they need to perform at their best.

What will you do?

• Impact client experience through execution of client account administration, including account opening, account maintenance, and efficient resolution of client requests.
• Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
• Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation are accurate, up to date, and compliant.
• Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
• Assist the advisory team in welcoming and onboarding new clients.
• Leverage your passion for planning to coordinate and prepare meetings for advisors with their clients/prospects.
• Tap into your superior problem resolution skills to provide proactive client service.
• Effectively manage incoming communications from clients, advisors, and other internal and external partners.
• Draw on your social media skills to update the team’s communication channels, including websites, LinkedIn, Facebook, brochures, newsletters, etc.

What do you need to succeed?

Must-have

• Mastery of the French language
• Strong skills in working with various business applications/technology
• High level of time management and organizational skills
• Demonstrated skills in providing world‑class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

• Canadian Investment Regulatory Exam (CIRE)
• Knowledge of RBC Dominion Securities’ systems and procedures
• Experience in the securities industry is an asset
• Knowledge of the English language

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high‑performing team
• A world‑class training program in financial services

Additional Job Details

Address

25 RUE DES FORGES:TROIS‑RIVIÈRES

City

Trois‑Rivières

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

WEALTH MANAGEMENT

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-06-16

Application Deadline

2026-09-28

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.