Administrative & Marketing Assistant

RBC Dominion Securities; Courtenay; On-site; CAD 50,000 - 60,000; Full time

Job summary

RBC Dominion Securities in Courtenay, BC is seeking an Administrative & Marketing Assistant to support a high-performing Advisory Team with administrative and marketing duties.

You will deliver quality client service, coordinate meetings, assist onboarding, update communications channels, and manage documentation to ensure compliance and timely client updates. This role requires strong Office skills and a client-focused approach.

Qualifications

• Proven proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Excellent time management and organizational skills.
• Demonstrated ability to deliver world-class client service with a professional, warm approach.

Responsibilities

• Coordinate and prepare meetings for Advisors with clients and prospects.
• Provide proactive client service with issue resolution and attention to detail; liaise with departments as needed.
• Respond to client inquiries regarding accounts, documentation, and reporting.
• Assist the Advisor team with client onboarding.
• Help manage incoming communications from clients, Advisors and external partners.
• Maintain client accounts and track timelines and key dates.
• Ensure documentation is accurate and updated for compliance and regulatory requirements.
• Update team communications channels (websites, LinkedIn, brochures, newsletters).
• Support internal and external team marketing events.

Skills

Microsoft Office

Time management

Client service

Job description

Job Description

What is the opportunity? The RBC Dominion Securities branch located in Courtenay, BC is looking for an Administrative & Marketing Assistant to provide administrative and marketing support to a high performing Advisory Team.

You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.

What will you do?

• Coordinate and prepare meetings for Advisors with their clients/prospects.
• Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.
• Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.).
• Assist the Advisor team with client onboarding.
• Help manage incoming communications from clients, Advisors and other internal and external partners.
• Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts
• Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
• Help update team’s communication channels: websites, LinkedIn, Facebook, brochures, newsletters.
• Support internal and external team marketing events.

What do you need to succeed?

Must-have

• Strong Microsoft Office Suite skills
• High level of time management and organization skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

• Canadian Investment Regulatory Exam, CIRE
• Knowledge of RBC Dominion Securities’ systems and procedures
• Experience in the securities industry is an asset
• Experience in managing web-based media.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including flexible benefits, competitive compensation and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Compensation for this position will be determined by factors, including but not limited to the candidate’s experience, skills, registration status, performance, individual goals; market conditions; and business needs.

The expected base salary range for this position is $50000 - $60,000.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing Software

Additional Job Details

Address: 777 FITZGERALD AVE:COURTENAY

City: Courtenay

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-09-03

Application Deadline: 2026-09-24

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.