Administrative Assistant/ EHB Biller

Resolve Sleep Health; Bedford; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

RRSP matching

Health & dental benefits

15 vacation days

5 wellness days

Job summary

Resolve Sleep Health in Bedford, NS is seeking an Administrative Assistant/EHB Biller to support the Bedford office and ensure efficient daily operations. You will handle scheduling, filing, general admin tasks, and billing processes.

The role reports to the Client Service Manager and is based in-office. We offer competitive compensation, a comprehensive benefits package, RRSP matching, and generous vacation and wellness days to support a healthy, productive workplace.

Qualifications

• Post-secondary education in Office Administration, Business Administration, or related field preferred.
• 3-5 years of administrative or office coordination experience preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
• Ability to manage multiple tasks with changing priorities.

Responsibilities

• Serve as receptionist and support internal team communications.
• Coordinate day-to-day office activities and filing systems.
• Manage office supplies and equipment.
• Assist with scheduling, onboarding, and calendar management.
• Ensure accurate EHB/CPAP billing and process billing transactions.
• Maintain ADP-related applications and documentation.
• Support with billing compliance and insurance verifications.

Skills

Post-secondary education

Administrative experience

Strong organizational skills

Excellent written and verbal comms

Attention to detail

MS Office proficiency

Flexibility/adaptability

Interpersonal skills

Independent work

Education

Office Administration / Business Administration education

Tools

ADP

CPAP billing system

Job description

Compensation is competitive and commensurate with experience. We offer a comprehensive benefits package and opportunities for professional growth and development.

At Resolve Sleep Health, we believe that better sleep leads to a better life - and we're on a mission to help Canadians from coast to coast wake up healthier, happier, and more energized.

As Canada's largest independent provider of sleep health services with over 145 clinics (and growing!), we're transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we're making sleep health accessible, effective, and life changing.

We are currently seeking an Administrative Assistant/ EHB Biller to join our team in the Bedford, NS Office .

Reports to: Client Service Manager

Position Summary

The Administrative Assistant is responsible for supporting the efficient day-to-day operation of the Bedford office. This position provides general administrative support to employees and management, coordinates office activities, maintains records, assists with scheduling, and ensures administrative processes are completed accurately and efficiently. This position is full-time in office located at 120 Western Pkwy, Bedford NS.

The successful candidate will be organized, approachable, detail-oriented, service-focused, and comfortable managing multiple administrative tasks throughout the day.

Key Responsibilities

Reception & Internal Team Support

• Serve as a welcoming and professional point of contact for visitors and employees.


• Respond to general inquiries and direct requests to the appropriate department or individual.


• Answer and direct telephone calls and general correspondence as required.


• Provide information about office procedures and administrative processes.


• Support a positive and professional office environment.


• Assist with onboarding logistics and office setup for new employees.

Office Administration

• Coordinate day-to-day office administrative activities.


• Maintain organized electronic and physical filing systems.


• Manage office supplies, equipment, and general administrative resources.


• Monitor inventory and place orders for office supplies as required.


• Coordinate office maintenance, repairs, vendors, and service providers.


• Ensure common areas and administrative spaces are organized and functional.


• Assist with office moves, setups, events, and other operational activities.


• Receive and distribute mail, packages, and deliveries.


• Maintain office contact lists and administrative records.


• Complete photocopying, scanning, filing, document preparation, and other administrative tasks.

Scheduling & Coordination

• Schedule routine meetings, appointments, and office activities.


• Coordinate meeting rooms, catering, technology, and other meeting requirements.


• Maintain shared calendars and office schedules.


• Assist with scheduling employee activities, training, events, and appointments as required.


• Communicate scheduling changes and updates to appropriate individuals.


• Accurate and timely EHB billing to support clinic operations as assigned.


• Utilize technology to manage the Ministry of Health CPAP billing processes, including patient information, and payment transactions.


• The collection of outstanding accounts receivables.


• Investigate and resolve any rejections, and discrepancies in a timely manner.


• Maintain organized documentation of ADP applications that are ready for submission before processing them to the Ministry of Health.


• Oversight and auditing of billing practices, insurance verification, and collections to maintain compliance across clinics and ensure timely execution of such.


• Stay informed about changes in ADP (CPAP) funding, billing, and insurance policies to ensure compliance.

Skills & Qualifications

• Post-secondary education in Office Administration, Business Administration, or a related field is preferred.


• 3-5 years of administrative or office coordination experience preferred.


• Strong organizational and time-management skills.


• Excellent written and verbal communication skills.


• Strong attention to detail.


• Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams.


• Demonstrate flexibility and adaptability with the ability to manage multiple tasks and changing priorities.


• Professional and approachable interpersonal style.


• Ability to work independently while also contributing effectively to a team.

Success in This Role

Success in this position means the office runs smoothly, efficiently, and professionally, with accurate billing and administrative task completion, appropriate resourcing and office coordination.

Compensation and benefits

• RRSP matching program


• Comprehensive health and dental benefits package


• 15 vacation days and 5 wellness days

This is more than a job - it's a chance to make a real difference. Learn more about us at www.resolvesleep.com.

We're committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.