Administrative Assistant

Resolve Sleep Health; Bedford; On-site; CAD 32,000 - 45,000; Full time

Benefits offered by this job

Employee assistance program

Paid Wellness days

Paid vacation

Job summary

Sleep Therapeutics Ltd. in Canada is seeking a detail-oriented administrative professional to support client interactions and daily operations. The role emphasizes confidentiality, empathy, and accurate data entry as you help clients access sleep solutions and services.

You will work with a collaborative team, participate in ongoing training, and benefit from an inclusive workplace offering an employee assistance program, paid wellness days, and paid vacation.

Qualifications

• Minimum of 2 years of administrative or customer service experience.
• Experience with patient confidentiality and data handling.

Skills

Rapport building

Identify client needs

Tech savviness

Confidentiality

Team collaboration

Education

High school diploma

Medical Office Administration (Preferred)

Tools

MS Office

CRM software

Job description

At Sleep Therapeutics, we are dedicated to transforming the way Canadians sleep to improve their quality of life. Our mission is simple: provide customized sleep solutions tailored to each client's needs. With a commitment to ongoing training and expertise, our team ensures clients have access to cutting‑edge sleep technology and personalized care. We take pride in our supportive work environment that values teamwork, exceptional service, and the use of best‑in‑class products. If you're passionate about sleep and ready to make a meaningful impact, join us at Sleep Therapeutics and help us create a nation of better sleepers.

• Employee assistance program
• Paid Wellness days
• Paid vacation

The ideal candidate will have the following skills:

• An inherent ability to build quick and earnest rapport with customers.
• A high level of confidence in identifying the client's needs and acting accordingly.
• Ability to quickly learn new software programs and other technologies.
• Strong awareness of patient confidentiality.
• Team collaboration.

Note: A combination of education and experience outside the standards below may also be considered.

• High school diploma
• Medical Office Administration (Preferred)
• Minimum of 2 years of administrative or customer service experience

Sleep Therapeutics Ltd. embodies a culture of respect, compassion, and inclusivity, fostering a harmonious and welcoming work environment. We firmly uphold our commitment to accessibility, diversity, and the principles of equal opportunity. Our company recognizes and acknowledges that individuals may require accommodations throughout the recruitment process, provided they meet the qualifications for the position. Applicants are kindly requested to disclose any accommodation needs upon initial contact.

At Sleep Therapeutics Ltd., we take great pride in our status as a diverse and equitable employer that upholds the principles of equal opportunity. Our hiring practices strictly adhere to non‑discrimination policies, ensuring no individual is subjected to bias or prejudice based on race, colour, religion, sex, national origin, age, sexual orientation, disability, or any other legally protected characteristic. Our selection decisions are made solely on the basis of job-related factors, promoting fairness and objectivity in our recruitment process.