Clinician

Resolve Sleep Health; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

Resolve Sleep Health in Etobicoke, Ontario is seeking a Clinician to assess sleep health needs, develop personalized therapy plans, and support patients on their journey toward healthier living.

You'll set up CPAP equipment, educate patients, collaborate with physicians, support therapy adherence, assist with insurance navigation, document in EMRs, and help drive clinic operations—evenings or Saturdays may be required.

Qualifications

• Assess and manage sleep-related concerns.
• Deliver personalized therapy plans for patients.
• Support patient journeys toward healthier living.
• Evening or Saturday availability may be required.
• CPAP therapy experience is preferred.

Responsibilities

• Assess sleep health needs and develop therapy plans.
• Set up and support CPAP equipment and educate patients.
• Collaborate with physicians for coordinated care.
• Support adherence and follow-ups to improve outcomes.
• Assist patients with insurance claims and funding navigation.
• Document interactions in EMRs and maintain records.
• Contribute to clinic operations and product sales.
• Model Resolve Sleep Health values.

Skills

Patient-first

Communication

Teamwork

Retail sales experience

Education

RRT/RPSGT/RN/RPN/LPN (in good standing)

Tools

EMR

Microsoft Office

Virtual care tools

Job description

At Resolve Sleep Health, we believe that better sleep leads to a better life - and we're on a mission to help Canadians from coast to coast wake up healthier, happier, and more energized.

As Canada's largest independent provider of sleep health services with over 145 clinics (and growing!), we're transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we're making sleep health accessible, effective, and life changing.

We are currently seeking a Clinician to join our team in Etobicoke, Ontario.

As a Clinician, you'll combine your clinical expertise with your passion for patient care. You'll assess and manage sleep-related concerns, deliver personalized treatment plans, and support patients in their journey toward healthier living.

What you'll be doing:

• Working directly with patients to assess sleep health needs and develop personalized therapy plans
• Setting up and supporting CPAP equipment and providing patient education in a professional and compassionate manner, with friendly, high quality service standards
• Collaborating with physicians and other care providers to ensure effective, coordinated care
• Supporting therapy adherence, preventative maintenance support and patient outcomes through regular follow-ups
• Assisting patients with insurance claims and funding navigation
• Documenting patient interactions in EMRs and maintaining accurate records
• Supporting clinic operations and driving sleep health-related product sales
• Acting as role model and ambassador to the company by living our shared Resolve Sleep Health values.
• Occasional evening or Saturday availability required

What you bring:

• RRT, RPSGT, RN, or RPN/LPN (in good standing)
• A patient-first mindset and strong communication skills
• Comfortable balancing clinical care and retail sales, bonus points for experience in retail sales
• Ability to adapt, prioritize, and work collaboratively within a team
• Experience with sleep therapies, CPAP therapy and virtual care is a strong asset
• Second language skills are also a plus
• Comfort with technology (Microsoft Office, EMR, virtual care tools)

Why you'll love working here:

We know our people are the key to our success, so we invest in making Resolve a great place to work, with:

• Competitive pay with incentive opportunities
• Employee Family Assistance Program
• Wellness + vacation hours
• Employee discounts on products/services
• A supportive, passionate, and fun team culture

This is more than a job - it's a chance to make real difference. Learn more about us at www.resolvesleep.com .

We're committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process.

We thank all candidates for the interest; however, only those selected for an interview will be contacted.