Administrative Assistant 3, Office of the Registrar Support

Mount Royal University; Calgary; Presencial; CAD 33.000 - 41.000; Jornada completa

Descripción de la vacante

Mount Royal University in Calgary, Alberta is seeking an Administrative Assistant 3 in the Office of the Registrar Support. This flexible role involves variable schedules of at least 3 hours per shift up to 35 hours weekly, supporting the Registration, Financial Aid and Records teams with routine admin tasks and email inquiries.

You will deliver student-focused service across multiple channels, guide on requirements and deadlines, process records, assist with funding programs, and maintain

Formación

• Diploma or equivalent; Journeyman Ticket accepted.
• Experience in post-secondary environment is preferred.

Responsabilidades

• Deliver professional, student-focused service across multiple channels regarding programs, policies, and operations.
• Support registration activities by guiding requirements, deadlines, and options; process transactions and documents; liaise with stakeholders.

Conocimientos

Customer service

Student support

Record maintenance

Educación

Two-Year Diploma or Journeyman Ticket

6-12 months post-secondary experience

Descripción del empleo

Administrative Assistant 3, Office of the Registrar Support - (4100)

Job Type

Flexible

About the Role

Working within the Office of the Registrar,this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week.

Provide general support to the Office of the Registrar. The role will primarily assist the Registration & Financial Aid and Records teams with administrative tasks and email inquiries.

Responsibilities

• Deliver professional, student-focused service and general information across multiple channels regarding University programs, policies, and departmental operations, referring clients to appropriate resources as needed.
• Support student registration activities by providing guidance on requirements, deadlines, and options, while executing transactions, documentation, and collaborating with stakeholders to resolve issues.
• Offer administrative support and advising for student funding (assistance, scholarships, bursaries), processing records in institutional and external portals while liaising with partners to ensure accurate outcomes.
• Access, update, and maintain accurate student records across institutional systems, ensuring data integrity, resolving process issues, and contributing to documentation improvements.
• Collaborate and communicate effectively with internal team members and University departments to ensure coordinated service delivery, information sharing, and consistent policy application.
• Facilitate the processing, receipt, and reconciliation of student payments, providing fee guidance and collaborating with financial units to resolve account issues.

Qualifications

• Two-Year Diploma from a University or Equivalent or Journeyman Ticket
• 6-12 months experience working in a post secondary environment

Salary: 23.64- 29.89 per hour

Closing Date: October 21, 2026

If you require accommodation to participate in the recruitment process, please notify [e-mail] and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan .