Administrative Assistant 3

Mount Royal University; Calgary; Hybrid; CAD 33,000 - 41,000; Part time

Benefits offered by this job

Hybrid work

Job summary

Mount Royal University in Calgary, Alberta, is seeking a flexible administrative position within the Office of the Registrar. The role supports the Registration & Financial Aid and Records teams with varied hours, including evenings, and requires strong student service skills.

The job involves handling inquiries, guiding students through registration requirements, processing transactions, and providing information on funding options.

Qualifications

• Two-Year Diploma from a University or Equivalent or Journeyman Ticket.
• 6-12 months experience working in a post secondary environment.

Responsibilities

• Deliver professional, student-focused service and general information across multiple channels regarding University programs, policies, and departmental operations, referring clients to appropriate resources as needed.
• Support student registration activities by providing guidance on requirements, deadlines, and options, while executing transactions, documentation, and collaborating with stakeholders to resolve issues.
• Offer administrative support and advising for student funding (assistance, scholarships, bursaries), processing records in institutional and external portals while liaising with partners to ensure accurate outcomes.
• Access, update, and maintain accurate student records across institutional systems, ensuring data integrity, resolving process issues, and contributing to documentation improvements.
• Collaborate and communicate effectively with internal team members and University departments to ensure coordinated service delivery, information sharing, and consistent policy application.
• Facilitate the processing, receipt, and reconciliation of student payments, providing fee guidance and collaborating with financial units to resolve account issues.

Education

Two-Year Diploma from a University or Equivalent or Journeyman Ticket

Job description

Job Title

Job Type

Flexible

Union

MRSA

Salary Grade

Flexible / Casual Classification (Salary Grade)

SAD03 Administrative Services III (Salary Grade 15)

Hybrid Work

This position is eligible

Position End Date

1/30/2027

Location

About this Position

About the Role

Working within the Office of the Registrar,this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week.

Providing general support to the Office of the Registrar, this role will primarily assist the Registration & Financial Aid and Records teams with administrative tasks and email inquiries.

Responsibilities

• Deliver professional, student-focused service and general information across multiple channels regarding University programs, policies, and departmental operations, referring clients to appropriate resources as needed.
• Support student registration activities by providing guidance on requirements, deadlines, and options, while executing transactions, documentation, and collaborating with stakeholders to resolve issues.
• Offer administrative support and advising for student funding (assistance, scholarships, bursaries), processing records in institutional and external portals while liaising with partners to ensure accurate outcomes.
• Access, update, and maintain accurate student records across institutional systems, ensuring data integrity, resolving process issues, and contributing to documentation improvements.
• Collaborate and communicate effectively with internal team members and University departments to ensure coordinated service delivery, information sharing, and consistent policy application.
• Facilitate the processing, receipt, and reconciliation of student payments, providing fee guidance and collaborating with financial units to resolve account issues.

Qualifications

• Two-Year Diploma from a University or Equivalent or Journeyman Ticket
• 6-12 months experience working in a post secondary environment

Salary: $23.64- $29.89 per hour

Closing Date: October 29, 2026

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan .