Administrative Assistant

Westland Insurance Group; Lethbridge; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible paid Values Days

Paid Volunteer Days

Total rewards program

Job summary

Westland Insurance Group Ltd is seeking an Administrative Assistant at our Lethbridge, AB office. This role offers hands-on experience in a growing organization with opportunities to learn and advance within a flexible, values-driven environment.

The position emphasizes customer service, strong organization, and the ability to manage multiple tasks in a dynamic insurance brokerage setting. Training and career development support are provided.

Qualifications

• People person with an inviting personality and strong communication skills.
• Customer-first mindset in interactions with internal and external clients.
• Keen eye for detail with excellent organizational abilities and ability to juggle multiple priorities.
• Proficient in MS Office; prior experience in an insurance brokerage as processor or broker is a plus.

Responsibilities

• Ensure quality service and professionalism at every customer interaction.
• Provide a broad range of administrative and general support while maintaining the overall flow of the office.
• Thrive in a fast-paced environment where you tackle tasks seamlessly such as processing payments, drafting documentation, and event planning.

Skills

People skills

Customer service

Detail orientation

Microsoft Office

Insurance brokerage experience

Tools

MS Office

Job description

We’re searching for an Administrative Assistant. Are you searching for new possibilities?

Westland Insurance Group Ltd has an exciting opportunity for an Administrative Assistant at our Lethbridge, AB office.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences

Discover what’s possible, with Westland.

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As an Administrative Assistant, you’re a dynamic professional with a willingness to learn and take initiative. You are looking for real, hands-on experience to help build and establish a growing organization.

Interested in learning more?

Why you'll love Westland:

• An open, flexible and welcoming workplace


• Plenty of opportunities to grow and learn


• Autonomy to drive your own success


• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds


• A total rewards program that takes care of your financial, physical, and mental health


• Flexible paid Values Days to celebrate days important to you


• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

Why we’ll love You:

• You’re a people person with an Inviting personality, making you the ideal person to welcome clients


• Always think customer first, responding to internal/external clients in a timely & professional manner


• Keen eye for detail with exceptional organizational skills and the ability to juggle multiple priorities


• Proficient in MS Office environments with previous experience in an insurance brokerage as processor or broker


• Bonus: Working towards Insurance Broker Level 1 license

Once here, you'll:

• Ensure quality service and professionalism at every customer interaction


• Provide a broad range of administrative and general support while maintaining the overall flow of the office


• Thrive in a fast-paced environment where you tackle tasks seamlessly such as processing payments, drafting documentation, and event planning