Administrative Assistant

Advantage Personnel; Kitchener; On-site; Full time

Job summary

A leading company in Kitchener, ON, seeks a full-time Customer Service Representative to enhance client support. This role involves managing customer relationships, processing invoicing, and maintaining accuracy through ERP systems. Ideal candidates have strong Microsoft skills and at least two years of similar experience. Long-term opportunities exist based on performance.

Benefits

Bus accessible

Long-term possibilities

Qualifications

• Proficient in Microsoft Excel, PowerPoint, and Word.
• Strong communication and decision-making skills required.
• Previous experience in a similar role (minimum 2 years).

Responsibilities

• Support and maintain client customers.
• Manage processes within the ERP system.
• Liaise between customers, production, and sales.

Skills

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Communication

Problem Solving

Decision Making

Tools

ERP Programs

Job description

Title: Customer Service Representative - Manufacturing

Location: Kitchener, ON

Wage: $20.00 - 21.00/hr

Shift: Day (8:00 AM - 4:30 PM)

We are hiring a full-time Customer Service Representative to start with one of our clients in Kitchener, ON. This position is bus accessible and has the possibility of long-term work based on performance.

Note: Due to schedule requirements/demands, this role is not suitable for students.

Job Description:

• Support and maintain client customers
• End-to-end management process within ERP system
• Attention to detail and accuracy
• Act as liaison between customers, production, and sales
• Maintain relationships with customers, work orders, and resolutions
• Process daily invoicing and credits

Requirements:

• Proficient Microsoft skills (Excel, PowerPoint, Word)
• Knowledge of ERP programs/process
• Strong communication and decision-making skills required
• Excellent listening skills and problem-solving
• Previous 2 years experience in a similar role

Additional Information:

• Bus accessible
• Long-term possibilities

For immediate consideration, you can easily apply with your resume!