Administrative Assistant

RBC Dominion Securities Inc.; Greater Sudbury; On-site; CAD 35,000 - 47,000; Full time

Benefits offered by this job

Total Rewards Program

Coaching and development opportunities

World-class training program

Job summary

RBC Dominion Securities in Sudbury is seeking an Administrative Assistant to provide proactive support to the Advisor team and clients, maintain client account records, onboarding, and documentation. The role ensures smooth daily operations and timely servicing of client inquiries in a collaborative, client-focused environment.

You will be part of a wealth management team delivering quality support, improving processes, and helping drive client experience.

Qualifications

• Strong skills in working with various business applications/technology.
• High level of time management and organization skills.
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients.
• Exceptional verbal and written communication in English.

Responsibilities

• Maintains client account records and processes transactions, ensuring compliance with organizational standards and timely resolution of account inquiries.
• Processes account administration tasks including client onboarding, documentation preparation, and fund transfers to support advisors and enhance client experience.
• Escalates complex account issues and client requests to appropriate teams or advisors when resolution exceeds defined parameters.
• Identifies opportunities to improve sales administration processes and resolves operational challenges using established practices and guidelines.
• Works on routine and may experience non standard operational or support activities and assignments related to sales administration, applying established methods.
• Makes decisions within own scope of work and defined parameters with limited latitude, escalating issues as needed.
• Regularly generates ideas to improve sales administration tasks, applying creativity within established guidelines and resolving operational problems through guidelines and practice.
• Fosters and maintains effective working relationships with colleagues and stakeholders within the broader team.

Skills

Business applications/technology

Time management

Client service

English communication

Job description

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

Job Description

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in Sudbury is looking for a resourceful, empathetic and collaborative individual to join our leading wealth management firm as an Administrative Assistant.

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory team functions fluidly and that each member receives the assistance they need to perform at their best.

What will you do?

• Maintains client account records and processes transactions, ensuring compliance with organizational standards and timely resolution of account inquiries.
• Processes account administration tasks including client onboarding, documentation preparation, and fund transfers to support advisors and enhance client experience.
• Escalates complex account issues and client requests to appropriate teams or advisors when resolution exceeds defined parameters.
• Identifies opportunities to improve sales administration processes and resolves operational challenges using established practices and guidelines.
• Works on routine and may experience non standard operational or support activities and assignments related to sales administration, applying established methods.
• Makes decisions within own scope of work and defined parameters with limited latitude, escalating issues as needed.
• Regularly generates ideas to improve sales administration tasks, applying creativity within established guidelines and resolving operational problems through guidelines and practice.
• Fosters and maintains effective working relationships with colleagues and stakeholders within the broader team.

What do you need to succeed?

Must-have

• Strong skills in working with various business applications/technology
• High level of time management and organization skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Exceptional verbal and written communication in English

Nice-to-have

• Canadian Investment Regulatory Exam, CIRE
• Knowledge of RBC Dominion Securities’ systems and procedures
• Experience in the securities industry is an asset

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• An opportunity to make a difference and have a lasting impact on the lives of others
• The chance to work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing Software

Additional Job Details

Address

1361 PARIS ST:GREATER SUDBURY / GRAND SUDBURY

City

Greater Sudbury / Grand Sudbury

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

WEALTH MANAGEMENT

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-09-21

Application Deadline

2026-10-05

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Pay Range

The expected pay range for this position is: $35,000.00 - $47,000.00

This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to: 0.5x

RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.