Administrative Assistant

rbc; Southwestern Ontario; On-site; CAD 35,000 - 47,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Training & development

Job summary

RBC Dominion Securities in Simcoe is seeking an Administrative Assistant to provide administrative support to a high performing Advisory Team. You will deliver quality client service and help deepen relationships with existing clients through efficient support to both clients and the Advisor Team.

Responsibilities include coordinating meetings, handling client inquiries, onboarding clients, and maintaining accurate documentation in compliance with internal controls and regulatory requirements.

Qualifications

• Strong Microsoft Office skills with Excel proficiency.
• High level of time management and organization.
• Demonstrated world-class client service that is professional, warm, and friendly.
• Excellent written and verbal English communication.

Responsibilities

• Coordinate and prepare meetings for the Advisor with clients/prospects.
• Provide proactive client service and liaise with departments for execution.
• Respond to client inquiries (accounts, documents, reporting).
• Assist the Advisor team with client onboarding and maintain client files.

Skills

MS Office Suite

Excel proficiency

Time management

Client service

Education

CIRE (Canadian Investment Regulatory Exam)

Tools

WEALTH MANAGEMENT systems

Job description

What is the opportunity?

The RBC Dominion Securities branch located in Simcoe is looking for an Administrative Assistant to provide administrative support to a high performing Advisory Team.

You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.

What will you do?

• Coordinate and prepare meetings for Advisor with their clients/prospects.
• Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.
• Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.).
• Assist the Advisor team with client onboarding.
• Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts.
• Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.

What do you need to succeed?

Must-have

• Strong Microsoft Office Suite skills, with a proficiency in Excel
• High level of time management and organization skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Exceptional verbal and written communication in English

Nice-to-have

• Completion of the Canadian Investment Regulatory Exam (CIRE)
• Knowledge of RBC Dominion Securities' systems and procedures
• Experience in the securities industry is an asset

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including flexible benefits, competitive compensation, and may include bonuses, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunity for advancement over time

Job Skills

• Customer Service
• Data Entry
• Data Gathering Analysis
• Desktop Tools
• Group Problem Solving
• Interpersonal Relationships
• Knowledge Organization
• Teamwork
• Time Management
• Word Processing Software

Additional Job Details

Address: 2 NORFOLK ST S:NORFOLK COUNTY

City: Norfolk County

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-09-24

Application Deadline: 2026-10-08 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

• The expected pay range for this position is: $35,000.00 - $47,000.00
• This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to: 0.5x
• RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.