Administrative Sales Assistant

RBC; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Total Rewards Programme

Leadership development

Make a difference

Collaborative team

World-class training

Job summary

RBC Dominion Securities Edmonton is seeking an Administrative Assistant to support the Advisory Team with high-quality client service and efficient administrative tasks. You will coordinate meetings, onboard clients, and maintain accurate documentation while liaising with internal partners.

The role emphasizes timely responses to client inquiries, meticulous organization, and an ability to enhance client relationships within wealth management.

Qualifications

• Strong Microsoft Office Suite skills for documentation and scheduling.
• Excellent time management and organization to handle multiple client needs.
• Demonstrated world-class client service with a professional and friendly approach.
• Nice-to-have knowledge of securities operations and regulatory exams.

Responsibilities

• Coordinate and prepare meetings for Advisors with clients and prospects.
• Provide proactive client service, liaising with departments for execution.
• Respond to client inquiries on accounts, documentation, and reporting.
• Assist Advisor team with client onboarding.
• Help manage communications from clients and partners.
• Maintain client accounts and timelines, ensuring up-to-date files.
• Update team communication channels and materials.

Skills

Microsoft Office

Time management

Client service

Financial industry knowledge

Education

Canadian Investment Regulatory Exam, CIRE

Job description

Job Description

What is the opportunity?

The RBC Dominion Securities branch located in Edmonton is looking for an Administrative Assistant to provide administrative support to a successful Advisory Team.

You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.

What will you do?

• Coordinate and prepare meetings for Advisors with their clients/prospects.

• Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.

• Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.).

• Assist the Advisor team with client onboarding.

• Help manage incoming communications from clients, Advisors and other internal and external partners.

• Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts

• Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.

• Help update team’s communication channels: websites, LinkedIn, Facebook, brochures, newsletters.

What do you need to succeed?

Must-have

• Strong Microsoft Office Suite skills

• High level of time management and organization skills

• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

• Completion of the Canadian Investment Regulatory Exam, CIRE

• Knowledge of RBC Dominion Securities’ systems and procedures

• Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

Job Skills

Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing Software

Additional Job Details

Address

1074 103A ST SW:EDMONTON

City

Edmonton

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

WEALTH MANAGEMENT

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-09-09

Application Deadline

2026-09-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.