Administrative Assistant

Westland Insurance Group; Fort Frances; Hybrid; CAD 26,000 - 33,000; Full time

Job summary

Westland Insurance Group in Rainy River, ON is seeking an Administrative Assistant to provide essential office support and ensure smooth daily operations. The role requires strong communication and organizational skills and offers the opportunity to grow within a dynamic insurance brokerage.

Ideal candidates will bring a year of customer service experience, proficiency with MS Office, and a willingness to learn about our products while delivering exceptional service to clients and internal teams

Qualifications

• 1+ year of customer service experience is an asset.
• Insurance experience is an asset.
• Proficient in MS Office; previous experience in an insurance brokerage as a processor or broker.

Responsibilities

• Provide a broad range of administrative and general support while maintaining the overall flow of the office.
• Process payments, draft documentation, and plan events as needed.
• Ensure quality service and professionalism at every customer interaction.

Skills

Customer service

People skills

Organizational skills

Communication

Insurance knowledge

Tools

MS Office

Job description

We’re searching for an Administrative Assistant.Are you searching for new possibilities?

Westland Insurance Group Ltd has an exciting new opportunity for an Administrative Assistant at our office in Rainy River, ON. This is an exciting opportunity for an individual with excellent communication and organizational skills.
Expected Compensation: The expected hiring range for this role is $19.20 to $24.00 based on a 35-hour work week. Actual offered salary will depend on the successful candidate's qualifications and experience, as well as market conditions for the role, and internal equity.
Reason for Vacancy: This posting is to fill a current vacancy on our team.

Discover what's possible, with Westland.

The Westland story is all about growth, and that means plenty of possibilities for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As an Administrative Assistant, you’re a dynamic professional with a willingness to learn and take initiative. You are looking for real, hands-on experience to help build and establish a growing organization.

Interested in learning more?

Why you'll love Westland:

• An open, flexible, and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

Why we’ll love You:

• You’re a people person with an Inviting personality, making you the ideal person to welcome clients
• Always thinkcustomer first, responding to internal/external clients in a timely & professional manner
• Keen eye for detail with exceptional organizational skills and the ability to juggle multiple priorities
• Proficient in MS Office environments with previous experience in an insurance brokerage as a processor or broker
• At least 1+ year of customer service experience is an asset
• Any insurance experience is also a strong asset

Once here, you'll:

• Ensure quality service and professionalism at every customer interaction
• Provide a broad range of administrative and general support while maintaining the overall flow of the office
• Thrive in a fast-paced environment where you tackle tasks seamlessly such as processing payments, drafting documentation, and event planning

As part of our commitment to transparency, we want to let you know that while our recruitment system includes AI capabilities, these are never used to screen, evaluate, or select candidates. The only AI functionality that Westland uses is for transcribing notes during candidate calls, and this occurs with your consent. These tools aren't used to make any hiring decisions throughout our recruitment process.