Insurance Administrator, Commercial Insurance

Westland Insurance Group; Burlington; Hybrid; CAD 45,000 - 56,000; Full time

Benefits offered by this job

Flexible benefits package

Job summary

Westland Insurance Group Ltd. is hiring an Insurance Administrator, Commercial Insurance in Burlington, ON. The role supports Commercial Account Managers with day-to-day administrative tasks and document processing, contributing to smooth operations and a collaborative team culture.

The successful candidate will have 2–3 years in the insurance industry, strong communication skills, and proficiency in MS Office. The company offers learning opportunities and a comprehensive benefits program.

Qualifications

• 2–3 years of experience in the insurance industry.
• Experience in an administrative or processing‑focused role.
• Bonus: Level 1 General Insurance or plans to achieve once in role (financial support available).

Responsibilities

• Organize and respond to queries from various departments.
• Work with account managers to review renewals and daily reports to flag actions as needed.
• Prepare and process transactions and documentation to support new business, renewals, endorsements, and cancellations.
• Provide ongoing administrative support to the department.

Skills

Strong communicator

Team player

Attention to detail

MS Office

Tools

MS Office Suite

SharePoint

Teams

Job description

We’re searching for an Insurance Administrator, Commercial Insurance. Are you searching for new possibilities?

Westland Insurance Group Ltd. is growing and has a newopportunity foran Insurance Administrator, Commercial Insurance at our office in Burlington, ON. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career minded individual who is focused on growing their insurance industry knowledge and experience.

Expected Compensation: The expected hiring range for this role is $44,800 to $56,000 based on a 37.5-hour work week. Actual offered salary will depend on the successful candidate’s qualifications and experience, as well as market conditions for the role, and internal equity.

Reason for Vacancy: This posting is to fill a current vacancy on our team.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Discover what’s possible, with Westland

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As an Insurance Administrator, Commercial Insurance, you’ll flex your communication and technical skills to support a team of Commercial Account Managers, providing day-to-day administrative support to ensure smooth operations and a collaborative team culture.

Interested in learning more?

Why you'll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

Why we’ll love You:

• Strong communicator and team player
• Creative problem-solver with strong attention to detail
• Excellent organizational skills with the ability to prioritize multiple tasks and requests
• Working knowledge of MS Office, including Teams and SharePoint

• 2-3 years experience in insurance industry
• Proven experience in an administrative or processing-focused role
• Bonus: Level 1 General Insurance or plans to achieve once in role (financial support available)

Once here, you’ll:

• Organize and respond to queries from various departments
• Work with account managers to review renewals and daily reports to flag actions as needed.
• Prepare and process transactions and documentation to support new business, renewals, endorsements, and cancellations
• Provide ongoing administrative support to the department

As part of our commitment to transparency, we want to let you know that while our recruitment system includes AI capabilities, these are never used to screen, evaluate, or select candidates. The only AI functionality that Westland uses is for transcribing notes during candidate calls, and this occurs with your consent. These toolsaren'tused to make any hiring decisions throughout our recruitment process.