Administrative Assistant

West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel); Edmonton; On-site; CAD 42,000 - 54,000; Full time

Job summary

West Edmonton Mall Property Inc. (Fantasyland Hotel) is seeking an Administrative Assistant to provide professional support to the General Manager. You will coordinate meetings, prepare hotel correspondence, manage calendars, and handle confidential records in a fast-paced hotel setting.

The role requires 1–3 years of admin hotel experience, a related diploma, and strong MS Office skills. Typical workweek is Monday to Friday, 8:30am–5pm, with the potential for the 4‑Day Work Week program after

Qualifications

• 1–3 years experience in administrative hotel support role.
• Post-secondary diploma in office administration, business administration or hospitality.
• Extremely professional attitude with strong client relations skills.
• Strong organizational and time-management abilities in a fast-paced environment.
• Excellent typing and MS Office skills (Word, Excel, PowerPoint, Outlook) and adaptability to other software.

Responsibilities

• Coordinate meetings, appointments and schedules for the General Manager, take minutes for specified meetings, respond to inquiries for departments.
• Prepare, coordinate and record hotel correspondence and documentation with timelines.
• Prioritize workloads, screen emails/phone calls, and perform research as needed.
• Perform administrative duties including photocopying, faxing, scanning, and maintaining confidential records.
• Plan staff events such as holiday parties and employee appreciation events.
• Monitor reviews and donation requests and respond accordingly.
• Liaise with West Edmonton Mall and West Edmonton Mall Inn departments regularly.
• Other responsibilities as required.

Skills

MS Office

Typing

Client relations

Time management

Organization

Education

Post-secondary diploma in office/business/hospitality

Job description

The Administrative Assistant is responsible for providing efficient and effective administrative support to the General Manager of Fantasyland Hotel.

Primary Responsibilities

• Coordinating meetings, appointments and schedules for the General Manager, taking required minutes for specified meetings, and responding to specific hotel related inquiries and requests for the departments.
• Preparing, coordinating, and recording a variety of Hotel correspondence and documentation while ensuring all timelines are met and adhered to in the department.
• Prioritizing workloads, screening and forwarding emails and phone calls, and performing research when needed.
• Performing various administrative duties including photocopying, faxing, scanning, and maintaining confidential records and files.
• Scheduling and planning staff events such as holiday parties and employee appreciation events.
• Monitoring reviews and donation requests and responding accordingly.
• Liaising with other departments in West Edmonton Mall and West Edmonton Mall Inn on a regular basis.
• Other responsibilities as required.

Desired Qualifications

• One (1) to three (3) years-experience working in an administrative hotel support role.
• Completion of a related post‑secondary diploma focusing on office administration, business administration or hospitality.
• An extremely professional attitude and demeanor complemented by excellent client relations skills and the ability to establish strong working relationships.
• Strong organizational and time‑management skills and the ability to work in a fast‑paced, ever changing environment.
• Excellent typing and computer skills including a strong working knowledge of MS Office programs Word, Excel, Powerpoint and Outlook as well the ability to adapt to other software programs as required.

Terms Of Employment

• This is a full-time position required Monday through Friday 8:30am – 5pm.
• This position qualifies for West Edmonton Mall’s 4‑Day Work Week Program upon successful completion of a probationary period.
• This is a salaried position and will depend on experience and qualifications.
• Must be able to pass a basic security clearance.