Administrative Assistant

GFL Environmental Inc.; Delta; On-site; CAD 49,000 - 51,000; Full time

Job summary

GFL Environmental Inc. in Delta, BC is seeking an Administrative Assistant to provide essential support to the branch. You will handle communications, prepare reports, manage correspondence, and organize files while delivering excellent customer service to internal and external clients.

The role involves answering calls, processing invoices, data entry in OMS, and ensuring safety compliance. Proficiency in Microsoft Office and Google Workspace, with TDG knowledge and invoicing experience, are

Qualifications

• High School Diploma or GED is required.
• Minimum 2 years of experience in customer service or administrative role.
• Invoicing experience is required.
• Proficiency with Microsoft Office and Google Workspace.
• Knowledge of TDG regulations is a strong asset.
• Experience with Environmental Canada portal submissions is an asset.

Responsibilities

• Answer incoming phone calls and respond to inquiries.
• Prepare consolidated invoices for billing and submissions.
• Respond to emails from shared inbox.
• Enter and validate data in OMS for accuracy.
• Maintain files for area personnel and branch management.
• Sort and distribute mail and electronic transmissions.
• Excel data entry and billing tasks as needed.
• Follow safety policy and maintain safety records.

Skills

Customer service

Invoicing

MS Office

Google Workspace

TDG knowledge

Env Canada submissions

Education

High School Diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

Summary

The Administrative Assistant will provide essential administrative support to the branch, including handling company communications, preparing reports, managing correspondence, and maintaining and organizing files. This role also involves delivering exceptional customer service to both internal and external clients. The successful candidate will be responsible for answering incoming calls, filing documents, processing incoming mail, and managing billing tasks.

This regular work schedule is from 8:00am to 4:00pm, Monday through Friday, based at our Vantage Way Facility in Delta, BC.

Specific Duties and Responsibilities

• Answer incoming phone calls and respond to questions and inquiries.

• Prepare consolidated invoice for billing and/or claim submissions.

• Responding to emails from shared inbox

• Enters and validates data in the Operational Management System (OMS) to ensure accuracy and completeness.

• Maintain working files as required for area personnel and all levels of branch management.

• Sort, review and distribute all incoming and outgoing mail, facsimiles, and electronic transmissions.

• Excel data entry.

• Manage and complete billing tasks as needed.

• Understand Company safety policy and maintain safety records for the division as required.

• Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.

• Perform other duties and responsibilities as required.

Requirements

• High School Diploma or GED required.

• Minimum 2 years of experience in customer service or administrative role is required.

• Previous experience with invoicing is required.

• Proficiency with Microsoft Office and Google Workspace applications.

• Knowledge of Transportation of Dangerous Goods (TDG) regulations is a strong asset.

• Experience with Environmental Canada portal submissions is considered an asset.

Knowledge, Skills and Abilities

• Demonstrate professionalism by maintaining a high degree of integrity, ethics and confidentiality.

• Strong verbal and written communication skills to interact effectively with internal teams, clients, and stakeholders.

• Ensuring accuracy in tasks like data entry, document preparation, and correspondence.

• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.

• Adaptability and flexibility in a fast-paced, dynamic work environment.

• Excellent customer service skills with the ability to interact effectively with internal and external stakeholders.

Salary Information:

$49,000.00 - $51,000.00

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [e-mail]

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.