Administrative Assistant

RBC Dominion Securities Inc.

Calgary

On-site

CAD 42,000 - 56,000

Full time

4 hours ago
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Benefits offered by this job

Total Rewards Program
Coaching & Development
Competitive compensation
Stock options where applicable

Job summary

RBC Dominion Securities Calgary is seeking an Administrative Assistant to provide essential administrative support to a dynamic Advisory Team. You will deliver quality client service and help deepen relationships with existing clients through efficient support to both clients and the Advisor Team.

Key duties include coordinating meetings, handling client inquiries, assisting with onboarding, and maintaining accurate documentation.

Qualifications

  • Strong Microsoft Office Suite skills.
  • High level of time management and organization.
  • Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients.

Responsibilities

  • Coordinate and prepare meetings for Advisors with their clients/prospects.
  • Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.
  • Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.).
  • Assist the Advisor team with client onboarding.
  • Help manage incoming communications from clients, Advisors and other internal and external partners.
  • Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts
  • Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
  • Help update team’s communication channels: websites, LinkedIn, Facebook, brochures, newsletters.

Skills

Microsoft Office
Time management
Client service

Job description

What is the opportunity?

The RBC Dominion Securities branch located in Calgary, AB is looking for an Administrative Assistant to provide administrative support to a dynamic Advisory Team.

Job Description

Provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.

What will you do?
  • Coordinate and prepare meetings for Advisors with their clients/prospects.
  • Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.
  • Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.).
  • Assist the Advisor team with client onboarding.
  • Help manage incoming communications from clients, Advisors and other internal and external partners.
  • Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts
  • Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
  • Help update team’s communication channels: websites, LinkedIn, Facebook, brochures, newsletters.
What do you need to succeed?
Must-have
  • Strong Microsoft Office Suite skills
  • High level of time management and organization skills
  • Demonstrated skills in providing world‑class client service that will come across as professional, warm, and friendly to our clients
Nice‑to‑have
  • Canadian Investment Regulatory Exam, CIRE
  • Knowledge of RBC Dominion Securities’ systems and procedures
  • Experience in the securities industry is an asset
What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high‑performing team
  • A world‑class training program in financial services
Additional Job Details
Address

600 CROWFOOT CRES NW:CALGARY

City

Calgary

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

WEALTH MANAGEMENT

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-10-14

Application Deadline

2026-10-27

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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