Senior Associate

RBC Dominion Securities Inc.; Richmond Hill; On-site; CAD 38,000 - 50,000; Full time

Benefits offered by this job

Bonuses

Flexible benefits

Stock where applicable

Commissions

Job summary

RBC Dominion Securities in Richmond Hill is seeking a resourceful, collaborative professional to join a high-performing Director's Council Team. You will support clients and Advisors, maintain accounts, and ensure documentation compliance while assisting with wealth management planning.

You will welcome new clients, coordinate meetings, respond to inquiries, and help ensure timely settlements. Strong MS Office skills and a Canadian CRIE are required, with at least 5 years in securities preferred.

Qualifications

• Canadian Investment Regulatory Exam (CIRE) is required.
• Strong skills with business applications/technology, including Microsoft Office Suite.
• High quality time management and organization skills.
• Demonstrated skills in providing world-class client service.

Responsibilities

• Enhance the client experience from onboarding to year-round contact per the team service plan.
• Assist Advisors in welcoming and onboarding new clients.
• Coordinate and prepare meetings for Advisors with clients/prospects.
• Provide proactive client service with focus on problem resolution and detail.
• Respond to client inquiries regarding transactions, documentation, and reporting.
• Ensure documentation is compliant and updated per internal controls and regulations.
• Collaborate with other departments to provide timely solutions.
• Manage incoming communications from clients, Advisors and partners.
• Follow up on client trades to ensure proper settlement and delivery.

Skills

CIRE

Microsoft Office

Time management

Client service

Tools

RBC systems knowledge

Job description

What is the opportunity?

The RBC Dominion Securities branch located in Richmond Hill is looking for a resourceful, efficient and collaborative individual to join a high-performing Director's Council Team.

Job Description

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an invaluable internal and external point of contact, you will play a key role in maintaining client accounts, ensuring account administration and documentation remains up-to-date and compliant and working with the Advisor team in managing client portfolios and wealth management planning opportunities.

What will you do?

• Enhance the client’s experience from onboarding to year-round contact so that it is consistently smooth and on-track with the team’s client service plan.
• Assist the Advisor team in welcoming and onboarding new clients.
• Coordinate and prepare meetings for Advisors with their clients/prospects.
• Provide proactive client service with a focus on problem resolution and attention to details.
• Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
• Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements.
• Tap into your superior problem resolution skills to provide proactive client service. Working collaboratively, you will at times liaise with various departments to provide smooth and timely solutions.
• Effectively manage incoming communications from clients, Advisors and other internal and external partners.
• Follow up on client trades to ensure proper settlement and delivery.

What do you need to succeed?

Must-have

• Canadian Investment Regulatory Exam, CIRE
• Strong skills working with business applications/technology, including Microsoft Office Suite
• High quality time management and organization skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

• Minimum of 5 years of experience in securities industry
• Knowledge of RBC Dominion Securities’ systems and procedures
• Exceptional verbal and written communication skills in English

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that can help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• An opportunity to make a difference and have a lasting impact on the lives of others
• Work in a dynamic, collaborative, progressive, and high-performing team
• The chance to work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Account Management, Client Relationship Management, Client Service, Collaboration, Customer Success, Decision Making, Financial Regulation, Financial Services, Group Problem Solving, Interpersonal Relationships, Investment Risk Management, Investments, Microsoft Office, Time Management, Wealth Management

Additional Job Details

Address: 260 EAST BEAVER CREEK RD:RICHMOND HILL

City: Richmond Hill

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-10-08

Application Deadline: 2026-10-22

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$37,500.00 - $50,000.00

Earning a multiple of salary up to: 1.0x

RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.